Will continue to use SME as my first place to look!
Recenzie produktov
Pam
SME Inc. USA
4 years ago
Thank you for your feedback! This is really interesting. I double-checked the size chart on our product listing which directly correlates to the product manufacturer's size chart. Could you send me the "something different" that you found online? I would be really interested to review that information and make changes if needed. Thank you so much for your input here! - Pamela Rouen pam@smeincusa.com
Dátum zakúpenia: 09/02/2022
0
Sprístupniť
PL
Pivotal Physical Therapy, LLC
Overená spoločnosťou Feefo
WY
4 years ago
Čo povedal/-a Pivotal Physical Therapy, LLC o spoločnosti SME Inc. USA:
There have been many items that we've ordered and have not yet received. I've reached out and no one can seem to give me an answer to why the items haven't gotten to us
Pam
SME Inc. USA
4 years ago
Thank you for your feedback, Erica, and I'm sorry you're experiencing this issue. Unfortunately, due to several supply chain challenges, there may be some particular/specialized items that are on backorder with different manufacturers or vendors. I absolutely understand and empathize with you regarding the frustration this causes. We have experienced our own frustrations with manufacturers/vendors who will set an ETA date, only to push the date back further, or in this particular case, simply not even provide an ETA - which can be the most unsettling. I have some great news for you! Our Customer Service team is awesome at suggesting quality-comparative corssover items. For those particular items on your order that are back-ordered or include delayed drop-shipped items, it would be our pleasure to guide you to available alternative products. Please call our team 800-538-4675 or email OrderNow@smeincusa.com so we can resolve this for you today. We are here to help. Thank you again for your feedback and we look forward to serving you soon.
Dátum zakúpenia: 03/02/2022
0
Sprístupniť
GS
Gema Sanchez
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Gema Sanchez o spoločnosti SME Inc. USA:
This is my first order with SME. Everyone was kind and helpful. Order was complete when it arrived. Email communication was complete and efficient and I was quickly informed of any back orders. Will...
Prečítať viac
Dátum zakúpenia: 24/01/2022
0
Sprístupniť
PC
Pain Relief Chiropractic
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Pain Relief Chiropractic o spoločnosti SME Inc. USA:
Easy ordering process
Recenzie produktov
Dátum zakúpenia: 21/01/2022
0
Sprístupniť
PL
Pivotal Physical Therapy, LLC
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Pivotal Physical Therapy, LLC o spoločnosti SME Inc. USA:
I ordered products that were in stock on the website. Now I am told they are on backorder 2 weeks later after I contacted the company. Poor way to conduct business.
Have not received order and it’s been 2 weeks since order was placed
Pam
SME Inc. USA
4 years ago
Hello and thank you for reaching out to us about this issue. I'm sorry for this mishap. We were not expecting the test kits to sell out that quickly. We did post an update to the website with the updated arrival dates which were delayed, and we understand this message was not delivered to all pending orders. This led us to have a larger conversation about this particular backorder situation and we have developed a better plan to inform our customers of test kit delays. I took a look into your account and I'm happy to see that your order shipped out on the day we received the tests, and you've received your order. Thank you again for your business and your feedback - we look forward to serving you again in the near future.
Dátum zakúpenia: 12/01/2022
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Great customer service! When I called, I spoke with a HUMAN!
Recenzie produktov
Dátum zakúpenia: 03/01/2022
0
Sprístupniť
HP
Harrington PT
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Harrington PT o spoločnosti SME Inc. USA:
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.