Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Silver by Mail

TC

Trusted Customer

Canterbury

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

What I wanted at a price I liked

They were exactly what I wanted as they more or less matched a necklace II had been given but didn't know where it can from.

Dátum zakúpenia: 02/08/2016

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TC

Trusted Customer

Crewe Green

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

I love Silver

I have been using "Silver" for around 10 years and have never been disappointed. The items always arrive quickly and are of very good quality. I am often able to purchase items that are fairly unique...

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Recenzie produktov

Dátum zakúpenia: 02/08/2016

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

Excellent service by Silver by Mail

Pleased with my purchases

Recenzie produktov

Dátum zakúpenia: 31/07/2016

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Dôveryhodný zákazník

9 years ago

Not been disappointed yet

Fast service, nice reasonably priced jewellery with a chocolate treat.

Recenzie produktov

Dátum zakúpenia: 20/08/2016

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TC

Trusted Customer

Cleveleys Lancashire

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

Excellent service by Silver by Mail

Always excellent service. That's why I keep coming back

Dátum zakúpenia: 03/09/2016

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Dôveryhodný zákazník

9 years ago

Quick delivery, pleasant and helpful person on the phone. Presentation of g...

Quick delivery, pleasant and helpful person on the phone. Presentation of gift box and the quality of earrings for the price.

Recenzie produktov

Dátum zakúpenia: 05/09/2016

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TC

Trusted Customer

Jarrow

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

will use again.

Excellent service and product. Value for money.

Recenzie produktov

Dátum zakúpenia: 29/07/2016

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Dôveryhodný zákazník

9 years ago

Lovely earrings

Unusual, stylish and well made earrings, I bought them as a gift and I liked the silver earrings with some gold. The person I bought them for was delighted with them.

Dátum zakúpenia: 18/08/2016

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TC

Trusted Customer

Herne Baty

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Silver by Mail:

Good Service

Although I found the product unsuitable , the service and refund procedure was very good

Recenzie produktov

Customer Service

Silver by Mail

9 years ago

Dear Mr Newbury,

Thank you for your feedback. We apologise that you were not happy with the item purchased from us and note that we provided you a refund. Please be advised that should you require any specific colouring when purchasing natural stones, our customer services will be happy to assist you in discussing the current stock with you. We hope that you will be satisfied with future purchases.

Kindest Regards
Pip @ Silver by Mail

Dátum zakúpenia: 03/08/2016

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Dôveryhodný zákazník

9 years ago

I do not think your 'sale' products are the same quality as advertised.

I bought the above Keishi Pearl Necklace for my Granddaughter but on examining it carefully noticed two pearls near the clasp had holes drilled into them. Is the reason these pearls were in your...

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Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Recenzie produktov

Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Dátum zakúpenia: 15/08/2016

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Recenzie na Silver by Mail

Sparkling Solitaire StudsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Storm BraceletĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Lucky Beads Bracelet (Blue Agate)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI've not worn this yet but I love the colour - would work well with black or white.

Lucky Beads Bracelet (Prehnite)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Lucky Beads Bracelet (Rose Quartz)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI wear this all the time; it goes with so many of my wardrobe clothes

Lucky Beads Bracelet (Fluorite)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery stylish and people comment on it all the time

Sparkling Solitaire StudsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLiked my free gift it was lovely

Silver Spiral EarringsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Perle Nuit EarringsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Pearl Lamp EarringsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely quality and design.

Sparkling Solitaire StudsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteso good daughter has claimed them.

Barley Cove BraceletĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

White Cove BraceletĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Turquoise Bay BraceletĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs a personal preference the colour and appearance of the turquoise was rather uniform and "artificial" looking, I wanted a more irregular, blue stone with some chalkiness.

Keishi Pearl NecklaceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDo not think your 'Sale' products are the same quality as in your Catalogue as the Keishi Pearl Necklace had holes drilled in the side of two pearls near the clasp.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?