Thank you for taking the time to review our service.
I am disappointed to see you have been unhappy by the service we have provided. I have taken a look into your file and recent actions and note the comments are in relation to a recent Electrical Certificate that was conducted at your property as the previous one had expired. The qualified electrician unfortunately failed the property as it did not meet the current required standards. I appreciate as a property owner this is never great news but as a professional managing agent we have a duty to report this back to you.
I would welcome the opportunity to speak with you to see if there is anything we can do to support you on this matter, so please feel free to give me a call.
Kind regards,
Paul Shoulder
Director
