The full order still hasn’t arrived. No response to emails I have sent asking when it will arrive.
Very disappointed.
Elizabeth
Your Home Depot
8 years ago
Hi Daniel, I have tracked your parcel with Australia post where we have been informed it was delivered and signed for:
09:34am Sat 02 Dec ,MOUNT ANNAN NSW Are you able to see if anyone signed for this parcel on your behalf? KInd Regards, Elizabeth
TC
Trusted Customer
8 years ago
You’re correct in saying the delivery was completed however was was delivered was one third of the order.
TC
Trusted Customer
8 years ago
You have my email address from my order, why don’t you email me directly?
Elizabeth
Your Home Depot
8 years ago
My apologies Daniel, I have forwarded your details to customer service who will be in touch with you shortly. We are extremely sorry for the inconvenience this has caused you. Kind Regards, Elizabeth
Recenzie produktov
Dátum zakúpenia: 22/11/2017
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
Appreciated the email informing me about delay of shipping my purchase. The price for the item was competitive.
Recenzie produktov
Dátum zakúpenia: 29/11/2017
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
I am very happy with the product but I had to wait an extra week because you were inundated with postal deliveries and I do understand that but you must be more prepared for the Xmas rush. Thankyou
Recenzie produktov
Dátum zakúpenia: 29/11/2017
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Very easy transaction and quick delivery. Items were very well packaged :)
Recenzie produktov
Dátum zakúpenia: 29/11/2017
0
Sprístupniť
TC
Trusted Customer
Geelong
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
I purchased 3 items from YHD well before the Christmas rush. The 2 tongs arrived in a brown jiffy bag and my Woll Saute pan did not arrive. I thought originally that it may come latter in the week....
Prečítať viac
Elizabeth
Your Home Depot
8 years ago
Hi Helen, I have escalated this with customer service. Kind Regards, Elizabeth
Just a bit confused why the postperson didnt leave the parcel in front of my door
Recenzie produktov
Dátum zakúpenia: 24/11/2017
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
Order was missing stock
Order also had incorrect stock
Delivery was slow
Elizabeth
Your Home Depot
8 years ago
Hi Lauren, We are extremely sorry to hear about your experience with Your Home Depot. Do you need this issue escalated with customer service? Kind Regards, Elizabeth
TC
Trusted Customer
8 years ago
Yes please I would like to know when the rest of my order will arrive as it was an intended Xmas gift
Elizabeth
Your Home Depot
8 years ago
Hey Lauren, Customer service will be in touch with you shortly. Kind Regards, Elizabeth
Dátum zakúpenia: 20/11/2017
0
Sprístupniť
TC
Trusted Customer
Burrum Heads
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
There was a hold up in delivery and I was contacted straight away to let me know, which I appreciated, you dont mind waiting if you know why.
I still received my order in good time.
Product was what...
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
I have tracked your parcel with Australia post where we have been informed it was delivered and signed for:
Are you able to see if anyone signed for this parcel on your behalf?
KInd Regards,
Elizabeth