Bought wrong product. Tried to get in touch with customer support to find out return procedures. Got cut off twice after waiting at least 20 mins. Customer advisor was lovely and promised to send...
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Elizabeth
Your Home Depot
8 years ago
Hi Aleks, So sorry to hear about this! I have passed your feedback on to our friendly customer service team who should be in touch with you shortly. Kind Regards, Elizabeth
Poor service - even at Sale time a three week delivery time isn’t excusable especially when customer service says ‘we’ve been busy’ aaarghh!
Elizabeth
Your Home Depot
8 years ago
Hi there, We are so sorry to hear about your experience shopping at Your Home Depot. I have passed your feedback on. You are right. 3 week delivery time isn't excusable. Kind Regards
Recenzie produktov
Dátum zakúpenia: 02/01/2018
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
Good products and prices and very helpful Staff when I rang to follow up my purchase but though ordered on Jan 1 did not come until after 15th and 2 phone calls - given tracking details when I rang...
Average....very average.
My stuff is always packed nice and secure, but, an ultra slow delivery service. Stuff ordered, around the same time from England, and the USA all arrived ages before my Home...
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Recenzie produktov
Dátum zakúpenia: 03/01/2018
0
Sprístupniť
Dôveryhodný zákazník
8 years ago
It took three weeks to get to me, it took nearly that long to ship!
Elizabeth
Your Home Depot
8 years ago
Hi Lucinda, We are extremely sorry to hear about your experience shopping at Your Home Depot. We sincerely apologise for any inconvenience caused. Kind Regards, Elizabeth
There was a lack of communication for a couple of weeks following purchase, apparently due to large volume of orders to be processed. Whilst the orders are good, it is not what is expected by us...
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Elizabeth
Your Home Depot
8 years ago
Hi Dennis, I am sorry sorry to hear about your experience shopping with Your Home Depot. We are sincerely sorry for any inconvenience caused. KInd Regards, Elizabeth
Recenzie produktov
Dátum zakúpenia: 03/01/2018
0
Sprístupniť
TC
Trusted Customer
8 years ago
Čo povedal/-a Trusted Customer o spoločnosti Your Home Depot:
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
So sorry to hear about this! I have passed your feedback on to our friendly customer service team who should be in touch with you shortly.
Kind Regards,
Elizabeth