I was forced to speak to official because my excess had increased from £150 to what looked like £500. It was impossible to hear what she said because the line kept breaking up during an important...
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Shield Total Insurance
Shield Total Insurance
6 years ago
We are sorry to hear about the issues you have experienced Mr White. Whilst we are all working in unusual circumstances at this time, this is no excuse and I have asked a senior manager to look into your renewal. You will be contacted as soon as the facts have been gathered.
Recenzie produktov
Dátum zakúpenia: 21/05/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Rotherham
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Shield Total Insurance:
Have used Shield for a number of years and very pleased with the service in terms of support and value. Have always found staff helpful and well informed to deal with a query or claim.
Recenzie produktov
Dátum zakúpenia: 14/05/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Shield Total Insurance:
Several problems:
1) no reply sheet was provided to put into supplied envelope.
2)telephone service voice too quiet to hear.
3)unsuccessful attempt to use your web service.
I responded by putting a...
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Shield Total Insurance
Shield Total Insurance
6 years ago
We are sorry to hear of your issues and these have been escalated to our customer service team.
Recenzie produktov
Dátum zakúpenia: 17/05/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
GU8 4RY
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Shield Total Insurance:
Good service not so good price. If the van is now off the road for, say, 12 months and no use of it being possible, there should be a pro rata reduction. We are not allowed to take it for service..!
Recenzie produktov
Dátum zakúpenia: 13/05/2020
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Very helpful very polite staff
Recenzie produktov
Dátum zakúpenia: 12/05/2020
0
Sprístupniť
Dôveryhodný zákazník
6 years ago
You keep sending invoice in mr Curtis name please rectifi this as I wish to renew my policy
Shield Total Insurance
Shield Total Insurance
6 years ago
Thanks for your feedback. We will look into this error immediately
Recenzie produktov
Shield Total Insurance
Shield Total Insurance
6 years ago
Thanks for your message - this is being rectified
Dátum zakúpenia: 28/05/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Shield Total Insurance:
BEEN WITH SHEILD FOR A LONG TIME AND A FEW CARAVANS ITS ALWAYS BEEN GOOD TO HAVE WHEN TROBLE STRIKES I HAVE BEEN LUCKY NOT TO HAVE MANY PROBLEMS BUT KNOW YOU ARE THERE IF I DO
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.