Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Shield Total Insurance

MB

Mr R Burns

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr R Burns o spoločnosti Shield Total Insurance:

Excellent service all round.

Excellent service and very reasonable premium rates. No complaints at all.

Recenzie produktov

Dátum zakúpenia: 09/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.

Sarah

Shield Total Insurance

5 years ago

We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.

Dôveryhodný zákazník

5 years ago

I did not get my documents sent by royal mail. I asked for them to be sent by email

Recenzie produktov

Dátum zakúpenia: 19/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Quick and easy

Online. Quick and easy.

Recenzie produktov

Dátum zakúpenia: 21/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent service

Offered excellent service . Found us a better deal on our caravan insurance.

Recenzie produktov

Dátum zakúpenia: 20/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Satisfied.

Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.

Recenzie produktov

Dátum zakúpenia: 19/02/2021

0

MP

Mr K K Penman

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr K K Penman o spoločnosti Shield Total Insurance:

Not happy

When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...

Prečítať viac

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

MP

Mr K K Penman

5 years ago

i still have not received the refund, despite being told it would be paid direct to my bank account

Sarah

Shield Total Insurance

5 years ago

We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.

Recenzie produktov

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback

Dátum zakúpenia: 23/01/2021

0

MJ

Mrs J Johnson

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs J Johnson o spoločnosti Shield Total Insurance:

No problems , very helpful

Recenzie produktov

Dátum zakúpenia: 16/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Simple to arrange and affordable

Found the service meets all my requirements

Recenzie produktov

Dátum zakúpenia: 14/02/2021

0

MN

Mr N N Nutting

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr N N Nutting o spoločnosti Shield Total Insurance:

Website very easy to use for renewal.

Recenzie produktov

Dátum zakúpenia: 10/02/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Poor experience

Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...

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Sarah

Shield Total Insurance

5 years ago

It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.

Recenzie produktov

Dátum zakúpenia: 10/02/2021

0

Recenzie na Shield Total Insurance

Holiday HomesĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery fair and reasonable premium rates

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt still seems a lot of money for caravan insurance

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNot gone up more than normal. Van protected while not used.

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery experienced company. Excellent service.

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNever had any problems over the years and always willing to negotiate better prices if possible, and pleasant too boot.

Vantage Motorhomes Product 2Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNot what I required blah blah

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery pleased a good company to deal with

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt seems to cover my requirements and affordable.

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood Caravan cover for reasonable price.

TourersĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAs per customer experience. Was left not knowing if insurance was in place or not during period of no response. Also unclear where company is now based (Basildon or Redditch) or what numbers to use.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?