Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Shield Total Insurance Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/shield-total-insurance | Feefo

MJ

Mrs Julie Johnson

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mrs Julie Johnson o spoločnosti Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 16/02/2022

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 17/06/2021

0

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Mr James Seath

Overená spoločnosťou Feefo

North Lanarkshire

4 years ago

Čo povedal/-a Mr James Seath o spoločnosti Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

3 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 01/04/2022

0

MB

Mr Clive Booth

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Clive Booth o spoločnosti Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

3 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 30/03/2022

0

MC

Mr Nigel Clarke

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Nigel Clarke o spoločnosti Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 17/01/2022

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

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Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 11/04/2022

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 04/02/2022

0

MB

Mr James Briggs

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr James Briggs o spoločnosti Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

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Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 21/03/2022

0

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Mr John Lockey

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr John Lockey o spoločnosti Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 03/04/2022

0

MC

Mr Paul Carr

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Mr Paul Carr o spoločnosti Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 24/01/2022

0

Recenzie na Shield Total Insurance

Touring CaravanĎalšie recenzie tohto produktu (122)Prezrieť internetové stránky o produkteGood price highly recommend

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteAfter sales and communication for cancellation very poor

Touring CaravanĎalšie recenzie tohto produktu (122)Prezrieť internetové stránky o produkteVery good value I really was expecting a lot more , compared to searches I had done.

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteMy purchase went smoothly and supplied my needs

Touring CaravanĎalšie recenzie tohto produktu (122)Prezrieť internetové stránky o produkteVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produktePremium hardly changed from last year

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteThey were helpful and pleasant

Touring CaravanĎalšie recenzie tohto produktu (122)Prezrieť internetové stránky o produkteCompetitive and excellent service on the phone

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteSay to renew nice to know about when my policy is up for renewal

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?