Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Shearings Holidays Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

MC

Mrs J Chaplin

5 years ago

Čo povedal/-a Mrs J Chaplin o spoločnosti Shearings Holidays:

Excellent value,looked past the few wear and tear of hotel room x

Excellent service.

Recenzie produktov

Dátum zakúpenia: 21/02/2020

0

DS

Douglas Stitt

Romney Marsh, Kent

6 years ago

Čo povedal/-a Douglas Stitt o spoločnosti Shearings Holidays:

very enjoyable. after this virus emergency i look forward to many more.i

Excellent and straightforward

Dátum zakúpenia: 01/07/2019

1

MR

Mrs A Reynolds

hawarden

6 years ago

Čo povedal/-a Mrs A Reynolds o spoločnosti Shearings Holidays:

easy to follow

easy to follow and to add extras

Recenzie produktov

Dátum zakúpenia: 10/02/2020

0

Dôveryhodný zákazník

6 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Ll'andudno is beautiful but........

Booking was easy enough online, until they changed my coach seat unnecessary. I had originally booked and paid for a front coach seat A1, but then two coaches was put together I was moved to coach...

Prečítať viac

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for your review. I am sorry to hear that your seats were changed. we only do this when it is necessary and we do mention it in our T&Cs. The vacant from seats can only have been due to a no show/cancellation. In regards to your room, I would like to express my personal apologies for the issues you have mentioned. Please rest assured that this will be investigation and any necessary repairs affected. I hope that we can continue to be of service to you in the future.

Recenzie produktov

Dátum zakúpenia: 17/02/2020

0

Dôveryhodný zákazník

6 years ago

Excellent holiday - booking, travel, hotel and facilities.

, very good - no that's enough.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

Dôveryhodný zákazník

6 years ago

Nothing new to say.

Recenzie produktov

Dátum zakúpenia: 17/02/2020

0

MW

Mrs A Willits

6 years ago

Čo povedal/-a Mrs A Willits o spoločnosti Shearings Holidays:

Excellent driver.,excellent hotel.and yes we had an excellent time

no prroblems

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

MW

Mrs A Willits

6 years ago

No further comment

Recenzie produktov

Dátum zakúpenia: 10/02/2020

0

MR

Ms E Rowlands

6 years ago

Čo povedal/-a Ms E Rowlands o spoločnosti Shearings Holidays:

Make the optional an included, or just don't offer one and then dissapoint.

Our driver Adrian was lovely, as were the staff at The Grand Atlantic. The only down-side to the holiday was that the optional excursion did not materialise..we were meant to go to The Cheddar Gorge,...

Prečítať viac

Emily Abram

Shearings Holidays

6 years ago

Thank you for your feedback. Our optional excursions are arranged by the driver and are subject to numbers and availability. I note that you feel that this excursion should be an included one and I have passed this on to the relevant Product Manager for review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

MR

Ms E Rowlands

6 years ago

Thankyou for e-mailing me, much appreciated. I WILL be taking more holidays with Shearings, hopefully to replace our Lake Como trip which, due to this awful virus situation, has had to be postponed. keep well.thanks again.

Recenzie produktov

Emily Abram

Shearings Holidays

6 years ago

Thank you for your review. Your comments have been taken onboard and will be reviewed by the Product Manager responsible for this tour. I do hope you will travel with us again when I am sure that your faith in our Company can be fully restored.

MR

Ms E Rowlands

6 years ago

Thankyou, stay safe.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your kind words. Best wishes, we look forward to being of service to you again in the future.

Dátum zakúpenia: 21/02/2020

0

MT

Mr S Tanner

Huddersfield

6 years ago

Čo povedal/-a Mr S Tanner o spoločnosti Shearings Holidays:

They never get it wrong

They always provide a great break. Without fail

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review and your lovely comments.

MT

Mr S Tanner

6 years ago

We have two further holidays booked for this year but whether we make them is in the lap of the gods of course. I will continue to monitor your website for latest information.

Recenzie produktov

Dátum zakúpenia: 14/02/2020

0

MT

Mrs S Nevett-tidmarsh

6 years ago

Čo povedal/-a Mrs S Nevett-tidmarsh o spoločnosti Shearings Holidays:

Excellent hotel able to cater for dietry conditions.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review. I am pleased that you found the St George Hotel in Harrogate to be excellent and I am pleased that they catered for your dietary needs.

Recenzie produktov

Dátum zakúpenia: 17/02/2020

0

MW

Ms D Wellings

6 years ago

Čo povedal/-a Ms D Wellings o spoločnosti Shearings Holidays:

Yes I have left a review but have had no feedback as yet .

Booked on line ,very quick and easy

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for the 5 stars and positive comments.

MW

Ms D Wellings

6 years ago

Yes the chefs have usually been very good but never on the first evening and I usually take my own dessert as I am usually offered a fruit salad.Not very nice when everyone else has the option of a lovely pudding with custard .Before booking another Shearrings holiday I will request a menu prior to making a firm booking. Regards Diane Wellings

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide goodquality food which offers our guestsa wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Recenzie produktov

Lynsay Dean

Shearings Holidays

6 years ago

I am very sorry for the issues you experiences whilst at The St Ives Bay Hotel. This is not typical of the service we aim to provide our customers with. Our chefs are happy to assist with any dietary requirements and is concerning that you did not receive meals suitable for your diet. Please rest assured that we have taken this on board and advised the Hotel of your experience and this will be looked into going forward. I hope that we can continue to be of service to you and restore your faith in our hotels.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide good quality food which offers our guests a wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Dátum zakúpenia: 24/02/2020

1

Recenzie na Shearings Holidays

WEEKEND PLUS - ILFRACOMBEĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteRoom a little shabby. Complained to Manager. Chair worn out.

MIDWEEK PLUS - WHITBYĎalšie recenzie tohto produktu (45)Prezrieť internetové stránky o produkteexcellent tours good food.room changed because it was cold and drafty-upgraded to a seaveiw with extra cost or hassle

HALF BOARD - LL'DUDNO MARINEĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteWales is stunning and I will definitely go back but not in winter.

COAST & COUNTRY - PITLOCHRY INCĎalšie recenzie tohto produktu (101)Prezrieť internetové stránky o produkteExcellent throughout.

COUNTRY LIVING BATHĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteValue for money

HALF BOARD WKND- WESTON-SUPER-MAREĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteDissapointed that the optional excursion was cancelled.

WEEKEND PLUS - FORT WILLIAMĎalšie recenzie tohto produktu (34)Prezrieť internetové stránky o produkteThe weather was appalling but the coach, hotel and driver were excellent, professional and knowledgeable

COUNTRY LIVING HARROGATEĎalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkteexcellent hotel

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?