Dissapointed as to the discount for a charity. A colleague who booked independantly received a 10% reduction whilst my group were given only 5%
The Gambia Experience
The Gambia Experience
14 years ago
Thank you for your feedback regarding the discount given for your charity when you travelled in January this year.
Having checked with our Commercial department they confirm the allowance can vary depending on the date booked, the availability of seats and whether travel is on a peak date and I am sorry the allowance was not as much as expected on this occasion.
It is also disappointing you felt the quality of food provided at the Kombo Beach Hotel in the evenings was not of the same standard as when you have previously stayed. The general feedback about the food at the hotel has been good, but I will forward your comments to the General Manager, who is keen to make improvements where necessary.
I do hope we can be of service to you again in the future.
Everything went smoothly - good web site and an easy booking process. The tickets were waiting for us at the airport as we booked at the last minute. Everyone was friendly and helpful. Will...
Well run, always helpful and look after their clients when there are delays or anything Gambia Experience fix it!! Excellant Company and Gambia Reps and Managers excellant!! Very helpful and...
The information sent out with the tickets was really good - check in and reception on arrival in the Gambia was excellent, our hotel representative was very helpful and knowledgeable
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.