Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Secure Trust Bank

Zobrazujú sa všetky recenzie v počte 6,381

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Positive service experience on my two year fixed savings

All very good interest paid on time and accurate. I did not renew as I went for a three year fixed with improved interest rate.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Patience is rewarding

Very. very patient and helpful with a "just out of hospital" patient who must have tried their patience almost to its limits. I'll do better next time, so that they don't need to. My hard earned...

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Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear one of our agents was able to help you with your query! Thank you for your review, we appreciate your feedback! Kind regards, Sophie

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Secure Trust Easy to Access

Straightforward and easy

Sophie

Secure Trust Bank

9 months ago

Hi, We are pleased to hear you have had no trouble accessing your savings account! Thank you for your review, We appreciate the feedback! Kind regards, Sophie

Angela Waring

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a Angela Waring o spoločnosti Secure Trust Bank:

Good service fairly good interest rate

Overall pretty good

Louise

Secure Trust Bank

9 months ago

Hello Angela, Thank you for your feedback! We’re pleased to hear you received good service and that you’re happy with the interest rate. If there’s anything more we can do to support you, please let us know — we’re always here to help. Kind regards, Louise

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

My STB experience positive

Good interest rates, usual protection, easy to use website, reminded about maturing account, reasonable options on maturity

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for sharing your positive STB experience! We’re delighted to hear you appreciated our competitive interest rates and straightforward website. It’s great to know that our maturity options worked well for you too. If there’s ever anything more we can do to support you, please feel free to let us know! Kind regards, Louise

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

GOOD WEB EASY TO USE

Louise

Secure Trust Bank

9 months ago

Hello Thank you for your review! We're really glad to hear you found our website easy to use. Kind regards, Louise

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Helpful, friendly advice.

I struggled to withdraw from my account so phoned up and received straightforward advice and was able to complete the transaction. Helpful and friendly advice.

Sophie

Secure Trust Bank

9 months ago

Hi, We are please to hear we where able to provide efficient and helpful service for you! Thank you for your review, kind regards, Sophie

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Fine

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your 5 Star review! Kind regards, Louise

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a GW o spoločnosti Secure Trust Bank:

Thorough and Fair

Extremely thorough with security. There was an issue on the the maturity of a fixed term bond. The interest had been incorrectly re invested. After a thorough phone call the matter was corrected and...

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Louise

Secure Trust Bank

9 months ago

Hello Glenn, Thank you for your feedback!We’re glad to hear that our security measures met your expectations and that the issue with your fixed term bond was resolved promptly. We appreciate your patience during the process and are pleased we could ensure your funds were directed correctly. Kind regards, Louise

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

All on line, but very straightforward.

Louise

Secure Trust Bank

9 months ago

Hello, Thank you for your positive feedback! We’re glad to hear you found the online process straightforward. Kind regards, Louise

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Secure Trust Bank

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?