Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Santa Claus Trips Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/santa-claus-trips | Feefo

Zobrazujú sa všetky recenzie v počte 1,367

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

The whole process from start to finish was totally professional. We had fantastic weather. All staff seemed determined to see that we enjoyed ourselves - which we did.

Steph

Santa Claus Trips

6 years ago

Thank you for completing an online review. The trips really are something special and I am delighted to hear you enjoyed the experience. Thank you for booking with Santa Claus Trips. Kind Regards Steph Santa Claus Trips

Noone

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Noone o spoločnosti Santa Claus Trips:

Spectacular

Staff were always on top of mail/ calls/ etc bith before and while we were out there. Incredible weekend, sis the expense!

Steph

Santa Claus Trips

6 years ago

Thank you for your 5* review. Our staff try and remain professional at all times and ensure that all customers are replied to in a timely manner. I am delighted that we managed to arrange you and your family a such an incredible experience. Kind Regards Steph Santa Claus Trips

Fielding

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Fielding o spoločnosti Santa Claus Trips:

Great experience

Enjoyed the whole experience from start to finish. Kids loved the animals and father Christmas. Grand daughters gloves were not a very good fit but the shop didn't have any which was a negative...

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Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to complete a review. Our team take great pleasure in assisting families on finding their magical trip to Lapland. I hope you came back with lots of photographs and memories. Kind Regards Steph Santa Claus Trips

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Very helpful staff

Staff was very helpful when booking this trip....any questions I had they was happy to help.

Steph

Santa Claus Trips

6 years ago

Thank you very much for your recent review. I am pleased to hear that your agent was helpful throughout the booking process and that you experienced a wonderful trip in Lapland. Thank you for booking with Santa Claus Trips. Steph Santa Claus Trips

Quinn

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Quinn o spoločnosti Santa Claus Trips:

Fabulous

Fabulous, well organised trip. Thank you so much!

Steph

Santa Claus Trips

6 years ago

Hi Lisa, Thank you for submitting a 5* review. The Santa trips really are something special and great care is taken to make sure they are planned to perfection. I am glad you go to experience this first hand. Kind Regards Steph Santa Claus Trips

Wheeler

Overená spoločnosťou Feefo

Shepperton

6 years ago

Čo povedal/-a Wheeler o spoločnosti Santa Claus Trips:

Just wonderful

From the booking right through to when we arrived home we were looked after, I simply cannot put into words what an amazing trip this was for myself, my children and my grandchildren, it is one that...

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Steph

Santa Claus Trips

6 years ago

Hi Rosie, Thank you for completing your review. It is always a pleasure to hear that families have made such wonderful memories from a trip booked through us. It is unfortunate that you had to change your plans but I am delighted to hear that we made this hassle free for you. All the best Steph Santa Claus Trips

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Loved the activities thought the standard of accommodation was disappointing given the price of the trip.

Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to offer your feedback. I am pleased that you and the children had a memorable trip despite your disappointment over the accommodation. If you wish to offer any further feedback on the accommodation that we can pass to the operator then please do feel free to contact us and we would be happy to assist. Kind Regards Steph Santa Claus Trips

Wylie family

Overená spoločnosťou Feefo

Exeter

6 years ago

Čo povedal/-a Wylie family o spoločnosti Santa Claus Trips:

No need to consider any other company!

I had been looking at holidays in Lapland for a while and SCT were brilliant when I spoke with them. Extremely knowledgeable and the agent I spoke with had been to most of the resorts so offered...

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Steph

Santa Claus Trips

6 years ago

Hi Charlotte, Thank you very much for your 5* review. I am glad you found your agent Jane to be so knowledgeable. We try and get our agents out to as many of the resorts as possible as first hand knowledge is always appreciated by the customer. It is great that this resulted in you booking something that was the once in a life time trip you wished for. Kind Regards Steph Santa Claus Trips

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Just wow! what a wonderful experience.

The experience was amazing! From start to finish the quest we embarked on was smartly configured. My daughter was four and a half on the trip. It was worth every penny to see her face light up at...

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Steph

Santa Claus Trips

6 years ago

Thank you for submitting a great review. I am delighted to hear that Morag sold you the perfect trip for you and your family. These trips really are something special and we always do our best to ensure that the customer is sold the right one for them. Snowy Bowy is just lovely and I will be sure to pass all of your kind words on to her and the rest of the Canterbury Team. Kind Regards Steph Santa Claus Trips

Appleton

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Appleton o spoločnosti Santa Claus Trips:

Absolutely Brilliant The plane which was decorated, the flight attendants were amazing with the children, singing within and playing games The coach, the driver and the two reps were excellent Made...

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Steph

Santa Claus Trips

6 years ago

Hi Mr Appleton, Thank you for taking the time to complete a review. It is always great to hear that families had a wonderful trip and even better to hear that the staff were so excellent. Thank you for booking with Santa Claus Trips Kind Regards Steph

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Prečo veriť recenziám Feefo?

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Recenzie na Santa Claus Trips

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?