Čo povedal/-a Keith Prior o spoločnosti Rutland Angling Supplies Ltd ta FLYSHED:
The products have still not arrived! (05.12.20)
Stuart Illsley
Rutland Angling Supplies Ltd ta FLYSHED
5 years ago
Dear Keith.
Thank you for the negative feedback, all I can say is that your Spanflex was posted on 26th November 1st class post, we have proof of post, which is all I can offer as proof. All I can offer you is to resend the Spanflex, which I will post on Monday.
I would have done it today, but I have just returned from posting out todays orders. Incidently I was told that 1st class post is now taking approx 3 - 4 days and longer in certain High Covid areas. It has been 7 working days so I will send again and trust that you will let me know when it arrives.
we rely on Royal Mail to complete the deal, and as soon as they accept the package it is out of my control, I am sorry you and I have been let down, and trust that you might reverese your negative feed back when this delivery arrives, as the inference is that we hadnt sent your order.
Yours sincerely
Stuart illsley
KP
Keith Prior
5 years ago
Replacement package arrived within three days of the reply from Stuart Illsley. The original package arrived a day later! Great customer service from Rutland Angling, let down by Royal Mail. There was no intention in my first review to imply that the package had not been sent, merely that it had not arrived.
Dátum zakúpenia: 26/11/2020
0
Sprístupniť
GT
George Twite
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a George Twite o spoločnosti Rutland Angling Supplies Ltd ta FLYSHED:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
