Item was delivered down the road and there wasn't a note or card to notify use that this happened! Cannot log into account it still says it is not on the database!! I just got told to reset my...
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Russums
Russums
11 years ago
Thank you for your feedback. I have emailed you directly regarding this. I have also taken this up with Fed Ex, who have raised a complaint with the delivery driver for not leaving a card at your property. In the email I sent to you, I confirmed the email address that you registered with us at the time of the order. Please contact me directly if you have any other problems at info@russums.co.uk
Sara
Russums
Recenzie produktov
Dátum zakúpenia: 20/01/2015
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
I have used Russums several times and they have been excellent every time
Probably the worst customer service I have recieved in my life ... I had to hang up and order online as she was so rude spent 320 pounds on jackets will never use again due to rudeness
Russums
Russums
11 years ago
Thank you for your feedback. I have emailed you directly regarding this complaint. Please accept my apologies, I have including a discount code that can be used against future orders in my email to you. We pride ourselves on providing a high standard of customer service, and anything that doesn't meet that isn't acceptable.
Sara
Russums
Recenzie produktov
Dátum zakúpenia: 20/01/2015
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
Very fast delivery
Recenzie produktov
Dátum zakúpenia: 19/01/2015
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
Fantastic service from great people to do business with!
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.