My footwear was delivered to a neighbors house where they sat for 3 days as the delivery driver had not left a card to say where they were. It was only because my neighbor was going away that they...
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Sara
Russums
10 years ago
Thank you for your feedback, I have taken this up with Fed Ex as they should always leave a card to confirm that the parcel has been left with your neighbour. I'm pleased to see you are happy with your shoes, thank you for your order.
Wasn't really kept updated with what was happening.
Sara
Russums
10 years ago
Thank you for your feedback. I'm sorry you don't feel you were kept updated on this order. We always want customers to be kept informed and take any feedback seriously. The items you ordered do have an extended delivery date, and we know it is important to show this at the time of the order, so it is shown on the product page and in the basket. I can see your order was delivered within the expected time, if the delivery had gone over the expected time we would have contacted you to confirm this. If you have any questions please always contact our sales team who are more than happy to help.
Recenzie produktov
Dátum zakúpenia: 13/01/2016
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Every thing fine. Speedy delivery.
Recenzie produktov
Dátum zakúpenia: 06/01/2016
0
Sprístupniť
TC
Trusted Customer
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Russums:
This wasn't one of my largest orders but all expectations were fully met. I know some strive to exceed expectations but I prefer companies do exactly what they say as it makes planning more more...
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.