Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Run4It Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/run4it | Feefo

Zobrazujú sa všetky recenzie v počte 10,630

Kirsten Mundell

7 years ago

Dátum zakúpenia: 07/03/2018

Čo povedal/-a Kirsten Mundell o spoločnosti Run4It:

Excellent service new shoes delivered in 24 hours what’s not to love!!

Kirsty

Run4It

7 years ago

Hi Kirsten, thank you for your review. It's great to hear the service was excellent and that you received your shoes within 24 hours. We look forward to dealing with you again soon! Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 19/02/2018

Poor customer service

I ordered my shoes online, to pick up in my local shop. A week after ordering I phoned Customer Services to find out where my shoes were. I was told they were in stock in the store so I could have...

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Kirsty

Run4It

7 years ago

Hi, we take all feedback seriously so thank you for providing yours. I understand your frustration at your experience with us - this is not the service we aim to provide here. I did email you about your feedback and wanted to inform you that during the time you placed your order we were having technical issues with our automated emails. We only found out about this recently but this error is now fixed and won't happen again. I do apologise that this technical issue affected your order.

I am also sorry to hear that you felt our Customer Service Team were quite dismissive. I have passed your comments across to the team to ensure this does not happen again. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Christian Mason

7 years ago

Dátum zakúpenia: 13/02/2018

Čo povedal/-a Christian Mason o spoločnosti Run4It:

Good quick service, would recommend.

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are happy to hear that you would recommend us and that the service was good. I have passed your comments across to the team and we look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Martin Boddie

7 years ago

Dátum zakúpenia: 06/03/2018

Čo povedal/-a Martin Boddie o spoločnosti Run4It:

Great Service

Very slick website and click and collect service. Highly recommended!

Recenzie produktov

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 13/02/2018

Quick delivery and good price!

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 09/03/2018

Quick delivery and good service as always

Kirsty

Run4It

7 years ago

Hi, thank you for your review. I'm glad to hear you received your order quickly and that the service was good. We aim to please :). We hope to deal with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Keith Fowler

Port Seton

7 years ago

Dátum zakúpenia: 08/03/2018

Čo povedal/-a Keith Fowler o spoločnosti Run4It:

Very quick and prompt delivery. ☺️

Kirsty

Run4It

7 years ago

Hi Keith, thank you for your review. We're delighted to hear that your order arrived quickly. I've passed your comments across to the team and we look forward to assisting you again in the future. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 07/03/2018

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 06/03/2018

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 19/02/2018

Fast and reliable!

Kirsty

Run4It

7 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

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0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Run4It

Brooks Levitate Neutral Running Shoes - WomensĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteLove the shoes comfortable good grip and spring onto forefoot

Saucony Guide 10 Stability Running Shoes - WomensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteI love Saucony, like running in slippers!

Ronhill Pursuit Running Jacket - MensĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteWas in good condition and arrived quickly.

ASICS Gel-Fuji Attack 5 Trail Running Shoes - MensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteReally comfy fit and great traction for damp grass/trail!

Brooks Launch 5 Neutral Running Shoes - MensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Brooks Adrenaline GTS 17 Stability Running Shoes - WomensĎalšie recenzie tohto produktu (20)Prezrieť internetové stránky o produkteLove this brand and love this price point!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?