This was the first time I had used Ruma and I was very impressed. I had to phone customer services with a query and that was dealt with in a prompt and friendly way. My good arrived in 2 days and...
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Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Unfortunately the lamp I ordered was not suitable and had to be returned, however, the ordering process and customer service was excellent. I would definitely buy from this company again and would...
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Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Really pleased with the lights and they arrived fairly quickly. However there was no despatch email as promised, no tracking information and no response to emails.
Katy
Rūma
2 years ago
Thank you for your review. We have taken feedback like this onboard and have put the steps in place to make sure this doesn't happen again for yourself or future customers!
Recenzie produktov
1
Sprístupniť
IC
Irina Alexeeva-Corcoran
4 years ago
Dátum zakúpenia: 22/11/2020
Čo povedal/-a Irina Alexeeva-Corcoran o spoločnosti Rūma:
The product is exactly as on the picture, delivery was officient-so I was really very pleased, even want to order another one.
I tried receiving this item through another company who refused to post to northern ireland. I found Ruma easy to use, I received a discount and my item arrived hassle free. Great item and at a...
Prečítať všetko
Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Recenzie produktov
1
Sprístupniť
LH
Laura Hancox
4 years ago
Dátum zakúpenia: 11/12/2020
Čo povedal/-a Laura Hancox o spoločnosti Rūma:
Amazing customer service. They were able to change the delivery address after my order was placed to accommodate my requirements.
Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them.
Delivered very well packaged and as promised. The quality is very good and design stylish. I have the shades on crystal bases in a bedroom. Would suit modern or traditional room setting.
Katy
Rūma
2 years ago
That looks great! Yu have great style! Thank you for your review, it means a lot.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
