I thought the process had worked well until it became clear that the wrong magazine had been sent and the next one did not arrive.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for taking the time to write your feedback, as we really appreciate it.
We sincerely apologise and have thoroughly checked our processes to ensure your record is completely correct, and you will receive your next magazine when it's dispatched in mid-August.
Apologies again and thank you very much for your patience.
Recenzie produktov
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for your feedback and apologies for this issue. We will be sure to thoroughly check each subscription to ensure our service lives up to all expectations.
I can confirm that you are definitely on the list to receive the Autumn Magazine in the usual slim packaging, and will be receiving it mid-August.
Apologies again, and please get in touch with any further feedback or queries.
Dátum zakúpenia: 05/05/2016
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Sprístupniť
GU
Guest
London
10 years ago
Čo povedal/-a Guest o spoločnosti Royal Academy of Arts:
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.