Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,686

Trevor Hunt

Overená spoločnosťou Feefo

23 days ago

Čo povedal/-a Trevor Hunt o spoločnosti ROL Cruise:

A well organised Professionally run Holiday /Cruise Guidance Company.

Really excellent and comprehensive

Megan Hammond

ROL Cruise

22 days ago

Thank you for your wonderful review. We're delighted to hear that you found our service professional, well organised and comprehensive. We hope you have a wonderful holiday and thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

23 days ago

Professional and understanding

Very helpful understanding staff with a good clear telephone manner aware of people’s requirements and confidently sorting any problems.

Megan Hammond

ROL Cruise

23 days ago

Thank you for your kind review. We're delighted to hear that you found our team helpful, understanding and professional. It's great to know that your requirements were listened to and that any questions or concerns were handled with confidence and care. We hope you have a wonderful cruise and thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

23 days ago

Review says it all

Knowledgeable and helpful

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review. We're delighted to hear you found our team knowledgeable and helpful. We appreciate your kind feedback and are pleased we could assist with your booking. We hope you have a fantastic cruise and thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek Thomas

Overená spoločnosťou Feefo

25 days ago

Čo povedal/-a Derek Thomas o spoločnosti ROL Cruise:

Good and efficient

Megan Hammond

ROL Cruise

24 days ago

Thank you for your review. We're delighted to hear that you found our service good and efficient. Providing a smooth and straightforward booking experience is always our aim, and we appreciate you taking the time to share your feedback. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

26 days ago

Very helpful, quick to respond after discussing our suggestions with the cruise line. Negotiated a very good price for our holiday.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

27 days ago

I would like to receive details of my cruise booking…………after having paid a large deposit of £600!!! I hope it reflects the deal we have agreed !!

Megan Hammond

ROL Cruise

25 days ago

Thank you for your feedback. We're sorry to hear your concern regarding your booking documentation. Our booking documents are typically sent within 7-10 working days of booking, so you should receive them within the next couple of days. If you have any questions once they arrive, our team will be happy to help. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

28 days ago

Very good service

Very friendly and efficient. Answered all questions and made it easy to book a holiday.

Megan Hammond

ROL Cruise

28 days ago

Thank you for your review. We're delighted to hear you found our service friendly and efficient, and that all your questions were answered, making it easy to book your holiday. We hope you have a wonderful cruise and look forward to assisting you again in the future. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sarah Carmichael

Overená spoločnosťou Feefo

28 days ago

Čo povedal/-a Sarah Carmichael o spoločnosti ROL Cruise:

Easy and friendly and Ruby was very knowledgeable about the cruise I was booking

Megan Hammond

ROL Cruise

28 days ago

Thank you for your review. We're delighted to hear that Ruby provided friendly, knowledgeable service and helped make your booking experience easy and enjoyable. We hope you have a fantastic cruise and thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

29 days ago

Cruise to the far east

Excellent telephone and e-mail contact with ROL representative Ruby. I have Booked a cruise for 3 couples to the far east. Quite a responsibility to get things right as I was dealing with large...

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Megan Hammond

ROL Cruise

28 days ago

Thank you for your wonderful review. We're delighted to hear that Ruby provided such efficient and responsive service while helping with your three bookings. We'll be sure to pass on your kind comments to her. We hope you are all looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

29 days ago

Back home one day booked three more

Julia was friendly,professional and very knowledgeable helping me with my bookings

Megan Hammond

ROL Cruise

29 days ago

Thank you for your kind review. We're delighted to hear that Julia was friendly, professional and knowledgeable, and that she was able to assist you with your bookings. We will be sure to pass your lovely feedback on to her. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?