Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,691

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 months ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Smith

Overená spoločnosťou Feefo

GBR

5 months ago

Čo povedal/-a Douglas Smith o spoločnosti ROL Cruise:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Very efficient

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Leslie Rainsley o spoločnosti ROL Cruise:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Christopher Lee o spoločnosti ROL Cruise:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a David Mitchell o spoločnosti ROL Cruise:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Excellent customer care

I needed to transfer a booked cruise to another one next year owing to difficult family circumstances (son suffering from cancer). Assistants I spoke to were sympathetic and helpful and offered...

Prečítať viac

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are so pleased to hear that our agents were able to assist with transferring your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Savage

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a David Savage o spoločnosti ROL Cruise:

Excellent Service

Speedy response to telephone call, understood my requirements, offered appropriate options, answered all my questions and explained the process clearly. Professional attitude. Overall very pleasant...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that our agents provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ruth Mayall

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Ruth Mayall o spoločnosti ROL Cruise:

Booking a cruise

Rang back immediately. Good knowledge. Not pushy. Sold us a cruise

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. We are pleased to hear that you find our agents knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?