I would very much deal with your company again. You were always there to help us understand anything and made us feel confident. Always available on the phone to answer any problems we might have. We...
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4
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Made the complexities really easy and painless
Really great service. I had complex requirements and a large loan and they just were great in terms of advice and guiding us through the process.
2
Sprístupniť
BP
Brian Paine
Overená spoločnosťou Feefo
Ceredigion, Wales
7 years ago
Čo povedal/-a Brian Paine o spoločnosti RockHopper:
Great service
They listened to what we wanted, found the product, were great with the paperwork. Were also very polite, helpful and answered all our questions promptly. We felt their fee for everything they did...
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2
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Highly recommended - a professional, efficient and effective service.
3
Sprístupniť
RO
Robert Owen
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Robert Owen o spoločnosti RockHopper:
excellent service.
Very professional service and with knowledgeable staff who were approachable and dealt with my inquiries promptly and efficiently.
2
Sprístupniť
MI
Michael
Overená spoločnosťou Feefo
Essex
7 years ago
Čo povedal/-a Michael o spoločnosti RockHopper:
Helpful, Resourceful and successful!
The team were really helpful and resourceful when listening to my requirements and finding a suitable mortgage for my circumstances. I was pleased with the LTV result and the interest they found me.
2
Sprístupniť
VB
Vanessa Barnes
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Vanessa Barnes o spoločnosti RockHopper:
Everything was explained easily, always there to help and very knowing of the market. Made getting this mortgage a pleasure.
Thank you David and Troy
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Good friendly service
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Excellent customer service, I would highly recommend.
All of the staff at Rockhopper that I spoke to during my mortgage application were knowledgeable and extremely helpful. They replied to emails and phone calls as soon as they could and kept me up to...
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1
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JC
Joe Crosby
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Joe Crosby o spoločnosti RockHopper:
Excellent advice throughout.
My only complaint, if I had to think of one, is that I would prefer to get someone in the office rather than a remote overflow team.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.