Hello,
Thank you for taking the time to share your wonderful five-star feedback with us. We are always delighted to know when our service has met your expectations, and we look forward to welcoming you on another journey with us soon.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for your fantastic feedback and for choosing us for your river cruise along the Douro. We are delighted to hear that you enjoyed the ship, the food, and the organisation of your holiday so much. We also appreciate your constructive comments regarding the seating arrangements on your flights and coaches, and we will take your feedback on board as we continually look for ways to improve our service. We hope to welcome you on another holiday with us very soon.
Kind regards,
Riviera Travel
The service was fine but nothing over and above board. We hired a driver/car to and from the airport, the one out was fine but unfortunately the driver on the way back was about 15 minutes late to...
Prečítať viac
Riviera Travel
Riviera Travel
3 days ago
Hello,
We appreciate your feedback regarding your recent experience with our transport services. We are sorry to hear that the return journey did not meet your expectations, and we hope to have the opportunity to provide a seamless journey for you in the future.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear that you enjoyed the scenic inland travel, the comfortable transport, and the informative service provided by our tour representative. At the same time, we note your comments about the overall value, the pacing of the journey, and the accommodation in Bergen, and we will certainly keep these points in mind as we continually work to improve our offerings. We hope to have the opportunity to welcome you back on a future trip that fully meets your expectations.
Kind regards,
Riviera Travel
Dátum zakúpenia: 18/09/2026
0
Sprístupniť
NI
Nicholas
Overená spoločnosťou Feefo
GBR
4 days ago
Čo povedal/-a Nicholas o spoločnosti Riviera Travel:
The booking process easy. Managing the booking pre trip is simple. The service onboard was great, no issues. This is our second Riviera cruise.
Riviera Travel
Riviera Travel
3 days ago
Hello Nicholas,
We are delighted to hear that you enjoyed a smooth booking experience and received wonderful service during your second cruise with us. Thank you for choosing us again, and we look forward to welcoming you back on board in the future.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Nicholas,
We are delighted to hear that you enjoyed such a wonderful experience on your recent cruise, from the well-organised excursions to the exceptional dining and quality of the ship.
Kind regards,
Riviera Travel
All good, apart from the non mention of the gratuity for the Captain & crew of the ship we were on, and the no Vox message on Mljet.
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you had an overall wonderful experience with us, and we appreciate you bringing these particular details to our attention so we can continue to improve.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for taking the time to share such detailed feedback about your recent cruise with us. We are delighted to hear that you thoroughly enjoyed the itinerary, the balance of travel and visits, and the high standard of your land excursions. We appreciate your valuable suggestions regarding pre-travel information and onboard guidelines, and we will certainly take your comments on board as we continually review our communications to ensure our guests are as well-prepared as possible for their journeys.
Kind regards,
Riviera Travel
Dátum zakúpenia: 20/09/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 days ago
Dátum zakúpenia: 18/09/2026
0
Sprístupniť
AS
Ashley
Overená spoločnosťou Feefo
GBR
4 days ago
Čo povedal/-a Ashley o spoločnosti Riviera Travel:
Exceptional. Apart from the managers, if we were to name any one staff member it would be Carlton in the restaurant who was always very enthusiastic and helpful
Riviera Travel
Riviera Travel
3 days ago
Hello Ashley,
Thank you so much for sharing such positive feedback about your time with us. We are delighted to hear that you had an exceptional experience and that our restaurant team helped make your trip so memorable.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Ashley,
We are delighted to hear that you had such a wonderful experience on your cruise and that the team and itinerary made your time with us so enjoyable.
Kind regards,
Riviera Travel
Outstanding, value for money, just too much walking for my husband
Riviera Travel
Riviera Travel
3 days ago
Hello Helen,
We are delighted to hear that you found your experience with us to be outstanding and good value, though we note that the walking involved was more than expected for your husband.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Helen,
Thank you so much for your wonderful review and for taking the time to share such detailed feedback about your recent journey with us. We are delighted to hear that you enjoyed the accommodation and dining, and we truly appreciate your helpful advice regarding the physical activity involved, which will certainly assist future travellers considering this tour.
Kind regards,
Riviera Travel
Tried to call on 3 occasions re a query - waited 15 minutes or more - no response . Only way I got through was to phone as a new customer !
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're sorry to hear you experienced difficulty getting through to us by phone. Our lines have been particularly busy recently due to low water levels affecting a number of our river cruises. We appreciate your patience and thank you for bringing this to our attention
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us regarding your recent holiday to Bruges. We are pleased to hear that you had a very good overall experience and appreciated the knowledgeable guidance provided. We do, however, note your comments regarding the pacing of the tour and the concerns you felt during your travels, and we appreciate you bringing this to our attention.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
