When I have spoken to your people, they have been helpful on the phone but nevertheless I have not yet received either the goods or the agreed full refund. There was a suggestion that the goods...
Prečítať viac
David - Richard Haworth Team
Richard Haworth Limited
4 months ago
Thank you for the feedback Jane and sorry to hear you have had an issue with the delivery. It is standard now for couriers to reduce emissions that any failed deliveries will be dropped off at a local collection point. I can see the goods are being returned back to us and i can confirm a refund has been issued to you and details emailed over.
Recenzie produktov
David - Richard Haworth Team
Richard Haworth Limited
4 months ago
Thank you for the feedback Jane and sorry to hear you have had an issue with the delivery. It is standard now for couriers to reduce emissions that any failed deliveries will be dropped off at a local collection point. I can see the goods are being returned back to us and i can confirm a refund has been issued to you and details emailed over.
Dátum zakúpenia: 08/05/2026
0
Sprístupniť
IB
Ian Bliss
Overená spoločnosťou Feefo
4 months ago
Čo povedal/-a Ian Bliss o spoločnosti Richard Haworth Limited:
Ordered online via website. Once placed order, the communication is not the best in contrast with other companies who keep the buyer fully informed.
DPD were used for delivery. The box was ripped to...
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David - Richard Haworth Team
Richard Haworth Limited
4 months ago
Thank you for the feedback Stuart, we will contact DPD with regards to your package. Note the plastic backing you mention simply dissolves in water when you wash the items, everything needs to be washed before use, and so at that point the backing will disappear. Please do not try and remove with scissors as you may damage the embroidery.
Recenzie produktov
David - Richard Haworth Team
Richard Haworth Limited
4 months ago
Thank you for the feedback Stuart, we will contact DPD with regards to your package. Note the plastic backing you mention simply dissolves in water when you wash the items, everything needs to be washed before use, and so at that point the backing will disappear. Please do not try and remove with scissors as you may damage the embroidery.
Dátum zakúpenia: 12/05/2026
0
Sprístupniť
JS
Jane Schofield
Overená spoločnosťou Feefo
GBR
4 months ago
Čo povedal/-a Jane Schofield o spoločnosti Richard Haworth Limited:
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.