Good pre sales service but having now used them at christmas and washedthem, i am very unhappy as they have stained my washing machine rubber red!
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback Janice. I am very sorry to hear you have experienced problems with your products. I know our quality control manager Ian has been in touch to discuss and we have refunded the full amount paid. I will also send you a discount to be used for any future orders as i apologise again for the inconvenience caused. If you have any other feedback please do not hesitate to get in touch.
Regards, David
Dôveryhodný zákazník
12 years ago
Huge thanks to the Team at Richard Haworth for addressing the issues I raised in my previous post. My complaint was dealt with promptly, efficiently and I am very satisfied with the service I have received.
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Dôveryhodný zákazník
12 years ago
see previous post but now all resolved thanks to the team at Richard Haworth. great service received.
Ordered this table cloth on 31/12/13 and arrived on 4th January. Very prompt service bearing in mind the holiday season. Would definitely recommend the company to others and would use them again. ...
Thank you for your feedback. Your order was delivered on Friday 3rd January to your neighbour at no. 37. You should have received an email by our couriers DPD confirming this. As you didn't provide a mobile number they were unable to contact you with the delivery time. If you have any problems retrieving the package please do not hesitate to call us on 01204 702300.
Regards, David
It would be good to have more options during the order process.
Payment options: being able to pay with American Express would be a plus.
Delivery options: being able to choose for a less expensive...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback Gery. It is possible your pillows haven't regained their loft after being packaged and delivered out to you. We would recommend taking the pillow in each hand and starting at the centre of each side, gently pad the pillow. This will allow inner fill to spread evenly whilst allowing more air to circulate in and around them thus increasing loft throughout the body.
Repeat this process until the pillow appears even. It is very important to ‘tease’ the pillow and NOT to shake as this will cause compacting of the filling and produce lumpiness.
Regards, David
What an amazing company. I was without table cloths 3 days before christmas, made an order online late at night and called half an hour after opening only to be told by a very polite lady they were...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback Michael!
Regards, David
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.