Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Red Funnel Isle of Wight Ferries

Zobrazujú sa všetky recenzie v počte 58,284

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

Good, efficient service. Food & drink far too expensive and range needs expanding. I was travelling…

Good, efficient service. Food & drink far too expensive and range needs expanding. I was travelling on the island for the first time and had to go to Newport, when I got off the ferry my satnav sent...

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Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

Welcoming staff, efficient loading and unloading, wifi on board ship makes the crossing time fly…

Welcoming staff, efficient loading and unloading, wifi on board ship makes the crossing time fly by.

Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

apart from going across where we were last getting on seating was sparse but you…

apart from going across where we were last getting on seating was sparse but you are doing something about that so no complaint really

Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

Had to catch last ferry last night. Had a long wait. At least had access…

Had to catch last ferry last night. Had a long wait. At least had access to loos and a coffee whilst waiting and staff on board were friendly.

Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

We travelled on the 23:50 sailing - which left on time. However, as we left…

We travelled on the 23:50 sailing - which left on time. However, as we left the harbour and started to enter the main channel the ship returned to pick up a car and passenger who had just missed the...

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Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

We always find the service completely satisfactory

Dôveryhodný zákazník

12 years ago

Good mince pies this year!!

Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

I travel regularly on the Southampton/Cowes ferry to visit my elderly father on the Island. The…

I travel regularly on the Southampton/Cowes ferry to visit my elderly father on the Island. The service is usually very good. What happened to the discount vouchers you used to issue annually to...

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Dátum zakúpenia: 13/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

No refreshments or toilet fersilites

Dôveryhodný zákazník

12 years ago

I decided to travel by red funnel rather than wight link as it seemed value for money, however after boarding everyone was informed that there was no toilet facilities or food and drink....this was a bit much for an hours sail packed with passengers. surely a refund should automatically be offered ................

Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of food & beverage items if toilets are unavailable. It transpires the issue was caused by vandals and normally we would have withdrawn the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We are contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Dátum zakúpenia: 12/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

ferry was lovely and warm. Prompt service as always

Dôveryhodný zákazník

12 years ago

i would like to get the same service as the islanders regarding money off vouchers. I travel to the island half a dozen times a year to see family and they dont often think to post a card on to me as they are busy working. Staff are friendly and polite. The seating is very uncomfortable however and the refreshments expensive. Also they don't really cater for those of us who need decaff coffee (intolerant of caffeine)

Dátum zakúpenia: 12/12/2013

Dôveryhodný zákazník

Overená spoločnosťou Feefo

12 years ago

There was a frustrating delay in booking cars in on arrival at the terminal. As…

There was a frustrating delay in booking cars in on arrival at the terminal. As a result I missed the 4.30 ferry and had to wait 1.5 hours. The car in front of me got on ok but the car in front of...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this as check-in is normally a pretty quick process. We advise guests to arrive at check-in 30-60 minutes before the advertised sailing time to allow for any unforeseen delays. We aim to have enough check-in windows open to handle the amount of booked traffic. However, if quite a few customers arrive late it can on occasions cause problems. Apologies for the delay to your journey.

Dátum zakúpenia: 12/12/2013

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Prečo veriť recenziám Feefo?

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Recenzie na Red Funnel Isle of Wight Ferries

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?