Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Ramble Worldwide

Zobrazujú sa všetky recenzie v počte 9,072

Dôveryhodný zákazník

11 years ago

They were very well organised and very knowledgeable walk leaders.

Recenzie produktov

Dátum zakúpenia: 10/04/2014

Dôveryhodný zákazník

11 years ago

Each time I have phoned with a query the staff who answer are brusque almost…

Each time I have phoned with a query the staff who answer are brusque almost to the point of rudeness. They are the client's first contact with the company. There does not seem to be any mechanism...

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Ramblers Walking Holidays

Ramble Worldwide

11 years ago

We am very sorry you have a negative impression of our telephone staff. Training is a continual process are always looking to improve. We know many clients would like to see more connections from Northern airports, particularly Manchester and we are continually striving to provide these. it is always good to hear you enjoyed the hotel and felt the leader was excellent. David Kay Product Manager

Recenzie produktov

Dátum zakúpenia: 06/07/2014

Dôveryhodný zákazník

11 years ago

Service good as usual. My special need for early issue of documentation readily met. I've…

Service good as usual. My special need for early issue of documentation readily met. I've done several trips with Ramblers and hope to do more.

Recenzie produktov

Dátum zakúpenia: 30/01/2014

Dôveryhodný zákazník

11 years ago

Always promptly responds to my e-mail questions and concerns . Staff attentiveness to clients needs is…

Always promptly responds to my e-mail questions and concerns . Staff attentiveness to clients needs is always excellent.

Recenzie produktov

Dátum zakúpenia: 03/04/2014

Dôveryhodný zákazník

11 years ago

A top company who provide a personal service and listen to their customers. Holidays are well…

A top company who provide a personal service and listen to their customers. Holidays are well thought through.

Recenzie produktov

Dátum zakúpenia: 21/07/2014

Dôveryhodný zákazník

11 years ago

As always, booking online is so easy,, plenty of info available about the tour to…

As always, booking online is so easy,, plenty of info available about the tour to ensure you are choosing the right one. Queries easily attended to by email . Always pleased with the choice of walks...

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Recenzie produktov

Dátum zakúpenia: 03/02/2014

Dôveryhodný zákazník

11 years ago

Generally I have always enjoyed ramblers hols this the worst ,bookings /communication with ramblers office…

Generally I have always enjoyed ramblers hols this the worst ,bookings /communication with ramblers office staff good, helpful

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. I understand my colleague in our Customer Service Department contacted you by phone to discuss these issues. We are now looking forward to welcoming you on your next Ramblers Worldwide Holiday early in the new year. David Kay Product Manager

Recenzie produktov

Dátum zakúpenia: 30/01/2014

Dôveryhodný zákazník

11 years ago

We find that the booking service,easy ;any queries are usually responded to quickly'T he trip…

We find that the booking service,easy ;any queries are usually responded to quickly'T he trip info booklets and tour descriptions cover all our queries. For Australian walkers, we do find that we...

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Recenzie produktov

Dátum zakúpenia: 03/02/2014

Dôveryhodný zákazník

11 years ago

Very good service for people overseas booking by e mail

Recenzie produktov

Dátum zakúpenia: 24/01/2014

Dôveryhodný zákazník

11 years ago

Service was good - however as mentioned on evaluation form, it was disappointing that there…

Service was good - however as mentioned on evaluation form, it was disappointing that there was no response (in advance as preferred or any apology retrospectively) from Ramblers Office to email re...

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Recenzie produktov

Dátum zakúpenia: 13/07/2014

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (33)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Ramble Worldwide

Fjords of NorwayĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSpectacular scenery and very comfortable ship.

Tirolean SummerĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent trip, great choice of walks by leaders. Hotel was great and a nice group.

Rhine Castles & Vineyards (D+)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGuide,Itinerary,accommodations were excellent!

Portuguese Wanderings (D/SS)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteToo long on trains

GuernseyĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHotel, food and attention were excellent. Good walks. Ferry trips to other islands were an added bonus.Very interesting place to explore and quite "different" to other destinations. (and flowers...Prečítať viac

The Romance of the Italian LakesĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBrilliant scenery, great choice of walks and the gardens we visited were superb. Ferry trips beautiful Fabulous !! Has to be one of your best holidays

Montenegro - The Bay of Kotor (D/D+/SS)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGuide, Frank was excellent as was my room at hotel. Meals very good. Would prefer option of paying one bill for wine and drinks at end of week if that was possible

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?