Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Ramble Worldwide

Zobrazujú sa všetky recenzie v počte 9,087

Dôveryhodný zákazník

11 years ago

Phone was answered promptly and my query dealt with quickly. Holiday booking made and details…

Phone was answered promptly and my query dealt with quickly. Holiday booking made and details explained to me clearly.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We are delighted to hear that you found our booking process to be extremely professional. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 30/03/2015

Dôveryhodný zákazník

11 years ago

Very good service over the telephone,apart from being told I would have to wait for…

Very good service over the telephone,apart from being told I would have to wait for 48hrs to find out if a room could be bought from the hotel(all the rooms for that holiday had been sold).Why could...

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Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Unfortunately, it is not always so straightforward to be able to simply contact a Hotel by phone to obtain the information we require. We will always do all we can to seek out any room confirmations as quickly as possible. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 29/03/2015

Dôveryhodný zákazník

11 years ago

Always excellent - this is why we book with you year after year.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. It is always so wonderful to receive such positive reviews from our clients. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 29/03/2015

Dôveryhodný zákazník

11 years ago

Too soon to say

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Totally understand. However, we hope you found our booking service of value and we wish you an enjoyable and memorable holiday in Japan. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 30/03/2015

Dôveryhodný zákazník

11 years ago

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We wish you only enjoyable and memorable experiences with us at all times. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 30/03/2015

Dôveryhodný zákazník

11 years ago

Thr records of previous holidays taken are excellent and save me money

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

This is something we take very seriously as it enables us to better understand our clients. We always do all we can to try and deliver the very best customer service experiences to all of our clients. Wishing you only memorable and enjoyable times with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 01/04/2015

Dôveryhodný zákazník

11 years ago

The only issue was that your email confirmation was treated as Spam. I have now…

The only issue was that your email confirmation was treated as Spam. I have now added you to the safe senders list. If other people are experiencing this you may wish to check what content in your...

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Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. I have mentioned this to our IT department but believe this not to be an issue with other clients. I have experienced a similar incident with my computer and an online company, for which, after I added them to my 'safe' senders list, there was no further issue. Wishing you only memorable and enjoyable experiences with us in the future. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 01/04/2015

Dôveryhodný zákazník

11 years ago

I don't want to seem to be taking Ramblers high level of service for granted, but…

I don't want to seem to be taking Ramblers high level of service for granted, but it simply is always top notch.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Forgive me if you receive my reply twice but their appears to have been some problem when replying to you a short while ago via this site. We simply wanted to thank you for your valued feedback. It is always so pleasing for us to receive such high praise as we continue to do all we can to provide the very best levels of customer service to all of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 30/03/2015

Dôveryhodný zákazník

11 years ago

Quick and efficient

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

So happy to hear that our professional service met with your expectations. Wishing you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 29/03/2015

Dôveryhodný zákazník

11 years ago

The person from Ramblers actually called me up to double-check that I had everything I…

The person from Ramblers actually called me up to double-check that I had everything I wanted in my holiday booking.

Dátum zakúpenia: 30/03/2015

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Zobraziť všetky médiá (33)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Ramble Worldwide

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?