I received no response to my email to info@ramblers etc so poor
Fortunately I had Bill Coopers address in the Ramblers Office and he sorted my enquiry out promptly so excellent
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Many thanks for your feedback; we're pleased to hear that when we made contact we were able to resolve your query promptly and without further difficulty. Of more concern is that we have been unable to find any record of your original email query on our system. Despite this unexpected frustration we hope you enjoy your holiday later this month.
Angus Russell
Planning Manager
Replies online were informative, prompt and courteous. My phone call was the same. Looking forward to our holiday.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
I've just come back from a week on the Sorrento Peninsula myself. You're in for a treat; the Hotel Mary is a great and spectacularly located hotel and with more to do than you can shake a trekking pole at, it's a great holiday.
Angus Russell
Planning Manager
The service was good apart from problems with the Internet. I managed to pay twice even though I read the warning. I am not sure what happened, I think I got a 'timed out message' when in truth the...
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Dátum zakúpenia: 10/05/2015
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Dôveryhodný zákazník
11 years ago
Efficient friendly service and good value holidays always well led.
Very helpful staff attended to my request for pricing and booking an extra night's accommodation in Granada, finding out about transport to the airport, and phoned me in Australia to take my deposit...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
I'm please we've managed to get you painlessly booked onto your next holiday and you appreciated the support of our Sales Team in handling your booking.
I'm sorry however about the frustration caused by the transaction charges you're having to cope with for the various means of paying us for your holiday. We only pass on the charges actually levied by the card issuers, and despite the costs in your case, we have felt this to be the fairest approach over the years. Any system other than charging card fees will only make holiday prices higher for everyone. However, the issue of card fees is being reviewed generally, and we may well have to make changes in the future.
Despite these concerns, we hope you enjoy your holiday to Andalucia this Autumn.
Angus Russell
Planning Manager
I have taken many of your holidays and have always found them to be good or excellent. The choice of locations is well researched and over the years the accommodation standard especially in Europe...
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.