Immediate answer on the phone and efficient, helpful response to all my que
Dátum zakúpenia: 22/02/2024
0
Sprístupniť
Dôveryhodný zákazník
2 years ago
Site easy to navigate and informative. However Booking Experience was poor. I found myself having to repeat information. In particular the PDF form for personal information needs to be pre-populated
Mark
Railtrail Tours
2 years ago
Thank you so much for taking the time to provide feedback! I am sorry that you experienced a poor booking experience. We pride ourselves on our customer service at Railtrail and if the pdf for the personal information has clouded the feedback, I will look into this and certainly find a way to get this pre-populated. Please accept my apologies for any inconvenience caused while filling out the personal information form.
It just works, copes with strikes etc seamlessly. Knowledgeable guides, sensibly paced trips.
Dátum zakúpenia: 21/02/2024
0
Sprístupniť
MJ
Mrs Anthea Jones
Southampton
2 years ago
Čo povedal/-a Mrs Anthea Jones o spoločnosti Railtrail Tours:
Efficient, polite and informative, what more could we ask for?
Our booked holiday was cancelled due to insufficient bookings, we chose another trip and Phil dealt with all the details, our refund and...
Quality Escorted Holidays By Train.
On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Quality Escorted Holidays By Train.
On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.
