Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Rail Discoveries Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/rail-discoveries | Feefo

Zobrazujú sa všetky recenzie v počte 2,781

Trusted Customer

8 years ago

Dátum zakúpenia: 02/12/2016

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

Happy so far.

100% so far,awaiting the main event, will report later

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 04/04/2016

Professional at all times

Very efficient booking service staff

Trusted Customer

Edinburgh

8 years ago

Dátum zakúpenia: 05/12/2016

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

When phoning always very helpful.

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 24/09/2016

Easy to access information online and to update one's details

Trusted Customer

8 years ago

Dátum zakúpenia: 02/12/2016

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

Good service with a good sense of humour.

Trusted Customer

Lutterworth

8 years ago

Dátum zakúpenia: 04/01/2017

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

Helpful and welcoming

The staff have all been so helpful and understand my nervousness at having booked on a fully escorted rail trip for the first time. I've always been made to feel a valued customer whenever I've rung...

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Trusted Customer

Edinburgh

8 years ago

Dátum zakúpenia: 31/10/2016

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

Sorry ! I should have clicked the five stars for service. Thank you. Raymond Newton

Paul - Customer Relations

Rail Discoveries

8 years ago

Hi,

You should be able to re-score now if you wish

Thank you

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 27/10/2016

Poor service.

No call back by RD to 3 tel. calls I made over past months re a hol. query.

Paul - Customer Relations

Rail Discoveries

8 years ago

Firstly, we are sorry that you needed to contact us with regards to your forthcoming holiday. I understand that our Customer Services’ Team have spoken to you and the matter is now resolved to your satisfaction. Should you have any further questions, at any point, please feel free to contact us.

May we take this opportunity to say that we hope you have a very enjoyable holiday.

Dôveryhodný zákazník

8 years ago

It is not true that this matter was resolved to my satisfaction. We discussed the matter of calls not being replied to and Paul stated that he was investigating these calls. He asked me whether I wished an update of his investigation and that I declined, but stressed that RD needed to get it's act together.

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 31/01/2017

Great service. Optimistic expectations of the holiday.

Knowledgeable and extremely friendly people on the other end of a phone

Trusted Customer

Bristol

8 years ago

Dátum zakúpenia: 21/08/2016

Čo povedal/-a Trusted Customer o spoločnosti Rail Discoveries:

An easy process

No problems, we have been informed of the itinerary and flight times, and it is easy to check on the website to confirm that the booking is all in order. Haven't taken advantage of any 'extras' so...

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Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Rail Discoveries

Whether you are planning a holiday in the UK, mainland Europe or further afield, a Rail Discoveries tour offers you a superb way to experience some of the world's most beautiful destinations. You can watch the wonderful and ever-changing scenery glide past; after all, rail journeys often go where no other form of transport can. You may feel inclined to take a stroll to the buffet, enjoy your holiday reading - or just close your eyes for a nap. When you arrive at your destination, you'll be in the perfect frame of mind for all the discoveries that await you - with an experienced Tour Manager on hand to make sure that you don't miss a thing.

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01904 734 968

Saviour House, York, North Yorkshire, YO1 8NL, United Kingdom

Prečo veriť recenziám Feefo?