Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

RAC Breakdown Cover Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Recenzie produktov

Dátum zakúpenia: 02/09/2016

7

MG

Mr S Gardner

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mr S Gardner o spoločnosti RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 27/11/2019

6

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Dátum zakúpenia: 22/01/2020

2

MP

Mr M Pegram

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mr M Pegram o spoločnosti RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Dátum zakúpenia: 21/01/2020

0

MS

Mr S Smith

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mr S Smith o spoločnosti RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzie produktov

Dátum zakúpenia: 27/01/2020

1

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzie produktov

Dátum zakúpenia: 07/01/2020

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Recenzie produktov

Dátum zakúpenia: 11/01/2020

3

MW

Mrs N Welsh

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mrs N Welsh o spoločnosti RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzie produktov

Dátum zakúpenia: 24/01/2020

0

MT

Mr S Teggart

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mr S Teggart o spoločnosti RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Dátum zakúpenia: 03/01/2020

0

ML

Mr J Newton-Lewis

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mr J Newton-Lewis o spoločnosti RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Dátum zakúpenia: 07/01/2020

0

Recenzie na RAC Breakdown Cover

RAC Breakdown CoverĎalšie recenzie tohto produktu (9,301)Prezrieť internetové stránky o produkteNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverĎalšie recenzie tohto produktu (9,301)Prezrieť internetové stránky o produkteGreat value for cover required

RAC Breakdown CoverĎalšie recenzie tohto produktu (9,301)Prezrieť internetové stránky o produkteI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverĎalšie recenzie tohto produktu (9,301)Prezrieť internetové stránky o produkteYou’ve lost a customer...

RAC Breakdown CoverĎalšie recenzie tohto produktu (9,301)Prezrieť internetové stránky o produkteGreat service happy customer

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?