Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Quoteline Direct

https://www.quotelinedirect.co.uk

Služby,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 1,770

Veronica Henderson

6 years ago

Čo povedal/-a Veronica Henderson o spoločnosti Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Čo povedal/-a John Blundell o spoločnosti Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Čo povedal/-a Jeffrey Brannan o spoločnosti Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Čo povedal/-a Alan Herridge o spoločnosti Quoteline Direct:

Good phone manner

Dôveryhodný zákazník

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Čo povedal/-a Beverley Hayter o spoločnosti Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Čo povedal/-a Shinichi Kumagai o spoločnosti Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Čo povedal/-a John Pritchard o spoločnosti Quoteline Direct:

Yes - good service

Dôveryhodný zákazník

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Dôveryhodný zákazník

6 years ago

Simple and easy to renew policy

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