We needed new spindle bearings for some specialty woodworking equipment. All of our local suppliers offered no-name bearings or low-end bearings, and most couldn't supply tolerances of what they had...
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Meghan S
Quality Bearings Online
4 years ago
Thanks so much for your brilliant review, Terry! I'm so glad you were able to find the bearing your spindle needed and fix that vibration issue. Great to hear you'll be using us again and we look forward to seeing you soon.
Meghan
Customer Service at Quality Bearings Online
Recenzie produktov
Dátum zakúpenia: 12/04/2022
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Prompt shipping to Canada. This is the second time I've order from them and very pleased each time.
Meghan S
Quality Bearings Online
4 years ago
Great to have you back again, thank you for the lovely review and 5 Stars!
Meghan
Customer Service at Quality Bearings Online
Your service was fast and very cost effective. I did receive a box of six large bearings, damaged packaging that was wet and wrapped in plastic, with DHL tape around it. None of the bearings were in...
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Meghan S
Quality Bearings Online
4 years ago
Thank you so much for your feedback and for bringing this to our attention.
I'm so sorry to hear that your parcel was delivered to you in such poor condition. As you mentioned, this is definitely an issue with DHL during transit, and we will be raising this with them to see if they can shed any light on how/why this occurred. Unfortunately, they're not likely to be able to tell us much, but anything we do find out we will use to make sure this doesn't happen again in the future.
To thank you for bringing this forward and being so understanding (and still giving us 5 stars!), we'd like to offer you a discount code for 15% off your next order. We'd love the opportunity to leave a better impression and show you the excellent service we're usually known for. I'll be sending you an email directly with your discount code, but in the meantime, if you have any more thoughts or concerns, please feel free to reach out to us at customerservice@qualitybearingsonline.com.
Thanks again,
Meghan
Customer Service at Quality Bearings Online
Dôveryhodný zákazník
4 years ago
thank you . This was a DHL fault. Not Quality Bearings fault
Recenzie produktov
Dátum zakúpenia: 01/04/2022
0
Sprístupniť
BR
Brian Ruth
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Brian Ruth o spoločnosti Quality Bearings Online:
The best service. I made an inquiry using email and received a call back within 10 minutes! Part was located and ordered within 30 minutes! Awesome.
Meghan S
Quality Bearings Online
4 years ago
Thank you, Brian! Your feedback is truly appreciated and it's wonderful to hear what a great experience you has with our Sales Team. We already think they're pretty amazing so we're glad you do too!
Meghan
Customer Service at Quality Bearings Online
Outstanding in every way: Excellent product line and product availability, very competitive prices, clear communication and prompt shipping.
Meghan S
Quality Bearings Online
4 years ago
Thank you so much, Jerry! It's wonderful to hear about your experience with us, especially as it was so positive!
Meghan
Customer Service at Quality Bearings Online
Recenzie produktov
Dátum zakúpenia: 02/04/2022
0
Sprístupniť
BW
Betty Wolfe
Overená spoločnosťou Feefo
Morristown, TN
4 years ago
Čo povedal/-a Betty Wolfe o spoločnosti Quality Bearings Online:
Our order arrived in a very timely manner and the individuals I spoke with while placing our order were all very courteous and helpful. I do recommend Quality Bearings as a possible source for the...
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Meghan S
Quality Bearings Online
4 years ago
Hi Betty,
thank you so much for taking the time to leave such a lovely, detailed review after your first order with us. It's wonderful to hear we made such a good first impression, and that we were able to help you when you needed stock in a hurry. We will look forward to seeing you again on future orders!
Meghan
Customer Service at Quality Bearings Online
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.