Placed order with overnight shipping, had to call customer service 3 times to get this resolved and product sent out. The dudes were nice, but the shipping needs help.
Meghan S
Quality Bearings Online
3 years ago
Thank you for your honest review, we really appreciate the feedback.
I'm so sorry to hear that you had some problems with the delviery of your order.While I'm glad you found the team to be helpful and that your order was eventually delivered, by way of apology, I would still like to offer you a discount off your next order with us.
I will be sending you an email shortly with your discount code and instructions on how to use it, but if you would be like to get in touch with us in the meantime, please feel free to get in touch at customerservice:qualitybearingsonline.com or on +646 465 8494.
Thank you very much.
Recenzie produktov
Dátum zakúpenia: 19/12/2022
0
Sprístupniť
GI
George Taylor IV
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a George Taylor IV o spoločnosti Quality Bearings Online:
yes. the service was good pricing fair but the shipping was way high.
Meghan S
Quality Bearings Online
3 years ago
Thank you for your review, George. We really appreciate your honest and candid feedback!
Recenzie produktov
Dátum zakúpenia: 29/12/2022
0
Sprístupniť
PW
Peter Wisniewski
Overená spoločnosťou Feefo
AUBURN HILLS
3 years ago
Čo povedal/-a Peter Wisniewski o spoločnosti Quality Bearings Online:
Čo povedal/-a Maureen Cheeseman o spoločnosti Quality Bearings Online:
Hi
For Aviation the bearings need to come with an 8130-3
If they don’t they can’t be installed on an aircraft
I had requested an 8130-3 or Certificate of Conformity but have not received it as of...
Prečítať viac
Dátum zakúpenia: 25/11/2022
0
Sprístupniť
NF
Nick F.
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Nick F. o spoločnosti Quality Bearings Online:
Never got in contact with me since I sent an email stating I stopped payment for this product thinking my card was hacked . So I wanted to pay for the parts since I have received them already .
Meghan S
Quality Bearings Online
3 years ago
Thank you very much for taking the time out to share your feedback with us.
First of all, I'm very sorry that you received no reply to your email. After checking with the team it appears your email was missed so please accept my apologies for that. The good news is that you have received your order, so this mix up hasn't impacted the delivery service.
A member of our team will be getting in touch with you today in order to clear up any remaining issues with payment and to get your full feedback to hopefully fix any remaining problems you might have.
Once again, please accept my apologies for the inconvenience caused, and thank you for honest review.
Perfect experience with anyone I interacted with for my purchase. I would take a look at the automation on the website. I kept getting emails telling me my shopping cart had items and I forgot to...
Prečítať viac
Olivia M
Quality Bearings Online
3 years ago
Thank you for the 5 star review.
I'm sorry to hear you received so many emails, I'll make sure we look into this. Thank you for raising it, and we hope to see you back again soon.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.