Thank you for taking the time to share your feedback. As mentioned in my email yesterday, I’ve reviewed your order and can confirm it was placed on 31st March and processed on 1st April. This was then followed by a 4-day national holiday in the UK, during which no orders were processed. As a result, your order was dispatched on the next working day, 7th April. Under normal circumstances, your order would have been processed and delivered much more quickly in line with our usual timelines. I’ve also checked the tracking and can confirm that your parcel has not been held in customs; it is currently moving through the standard customs clearance process. That said, we fully recognize that this experience has fallen short of your expectations, and we sincerely apologize for the inconvenience caused. This is not the level of service we strive to provide. As a gesture of goodwill, I have already requested that your shipping to be refunded when we spoke yesterday. We truly appreciate your patience and understanding, and we’re very sorry for the delays you’ve encountered. If you wish to discuss this any further, please contact me at lily@qualitybearingsonline.com
Recenzie produktov
Dátum zakúpenia: 31/03/2026
0
Sprístupniť
JW
Joe Williams
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Joe Williams o spoločnosti Quality Bearings Online:
Excellent service and excellent experience overall !!!
Lily
Quality Bearings Online
1 month ago
Thank you so much for your kind words, Jo! We’re thrilled to hear you had an excellent experience with us. It truly means a lot, and we look forward to serving you again soon!
Recenzie produktov
Dátum zakúpenia: 18/02/2026
0
Sprístupniť
JS
Jose Seminario
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Jose Seminario o spoločnosti Quality Bearings Online:
The service was excellent
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review Jose. We’re delighted to hear you found our service excellent. We truly appreciate your support and look forward to serving you again!
Recenzie produktov
Dátum zakúpenia: 02/03/2026
0
Sprístupniť
RT
Robert Thornton
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Robert Thornton o spoločnosti Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for this incredible review Robert. We’re glad your order reached you quickly. We appreciate your support and hope to serve you again soon!
Recenzie produktov
Dátum zakúpenia: 13/03/2026
0
Sprístupniť
JA
John Allsop
Overená spoločnosťou Feefo
GBR
2 months ago
Čo povedal/-a John Allsop o spoločnosti Quality Bearings Online:
Easy to use website and on-line ordering.
Product arrived on time.
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review John! We’re glad you found our website easy to use and that your order arrived on time. We really appreciate your support and hope to see you again soon!
Recenzie produktov
Dátum zakúpenia: 26/02/2026
0
Sprístupniť
RT
Robert Thornton
Overená spoločnosťou Feefo
2 months ago
Čo povedal/-a Robert Thornton o spoločnosti Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing review Robert! We pride ourselves on our super fast delivery and we are so pleased you recognised that!
Recenzie produktov
Dátum zakúpenia: 03/03/2026
0
Sprístupniť
IG
Iain Gillies
Overená spoločnosťou Feefo
4 months ago
Čo povedal/-a Iain Gillies o spoločnosti Quality Bearings Online:
Great service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review Iain. We’re happy to hear you were satisfied with our service and look forward to helping you again.
Recenzie produktov
Dátum zakúpenia: 27/01/2026
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Excelent service.
Lily
Quality Bearings Online
4 months ago
Thank you for taking the time to leave this incredible 5 star review! We pride ourselves on our quality and services and we are so pleased you saw that. We hope you will continue to use our services again in the future.
Recenzie produktov
Dátum zakúpenia: 25/01/2026
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 months ago
Excellent, fast service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review! We pride ourselves on the services we provide and we are so pleased you recongized that! We hope you will use our services again in the future.
Thank you for this amazing 5 star review. We are so pleased you were happy with your order, we pride ourselves on the services we offer. We hope you will continue to use our services.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.