Thank you for leaving us feedback, we truly appreciate it! We are happy to hear your positive experience with our prompt shipping and service. We strive to keep our prices as low as possible on all our products and shipping and we do offer a free shipping service to Canada on orders over C$200. I will be sure to pass your feedback on and we will see if this is something we can improve on in the future.
Recenzie produktov
Dátum zakúpenia: 03/12/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Easy to deal with and prompt replies to my enquiries.
Very satisfied with their customer service
Katie
Quality Bearings Online
1 year ago
Thank you for your great review! We are so glad to hear that you had a positive experience with our customer service and was impressed with the quality of our products. We look forward to you shopping with us again in the future!
The only good thing about my experience was the support I received from Katie Thisleton
Katie
Quality Bearings Online
1 year ago
Thank you for taking the time to leave us feedback. While I truly appreciate your recognition of the support you received from me, I would like to sincerely apologise for the overall experience you had with our service. I understand your frustration, and I apologise that it left you feeling unhappy.
As we discussed previously, we encountered some delays from SKF that were unfortunately out of our control. Once we received the item, we shipped your order promptly, but it faced further delays due to customs. As soon as I became aware of these issues, I made sure to contact you and keep you informed throughout the process.
We acknowledge that this experience was not up to the standard we strive to provide, and we sincerely apologise for any inconvenience this caused. I will raise this with the team and ensure we implement measures to prevent similar issues in the future.
If you would like to discuss this further, please feel free to reach out to customerservice@qualitybearingsonline.com .
Recenzie produktov
Dátum zakúpenia: 07/11/2024
0
Sprístupniť
RL
René L
Overená spoločnosťou Feefo
Ottawa
1 year ago
Čo povedal/-a René L o spoločnosti Quality Bearings Online:
Thank you for your great review, René! We are happy to hear you were impressed by our quick shipping and quality products. We hope to see you shop with us again in the future.
Thank you for your fantastic review! It is wonderful to hear that you were happy with our pricing, service and products. We appreciate your feedback and would love to see you shop with us again.
Shipping was fast and inexpensive. I would order again.
Katie
Quality Bearings Online
1 year ago
Thank you for your great feedback! We're so glad to hear that you found our shipping fast and affordable. We look forward to you re-purchasing in the future.
Dátum zakúpenia: 24/11/2024
0
Sprístupniť
GW
GW
Overená spoločnosťou Feefo
Montreal
1 year ago
Čo povedal/-a GW o spoločnosti Quality Bearings Online:
Great service. I was skeptical at first as they are in the UK but delivery was fast and bearings are top quality European made. No extra charges upon arrival. Thanks!
Katie
Quality Bearings Online
1 year ago
Thank you for your great review, Gordon! We are thrilled to hear you had such a good experience with our quality, delivery and no hidden costs.
Recenzie produktov
Dátum zakúpenia: 22/11/2024
0
Sprístupniť
DO
Doug
Overená spoločnosťou Feefo
Perth Australia
1 year ago
Čo povedal/-a Doug o spoločnosti Quality Bearings Online:
DHL shipping service was fast, I was estimated 3 weeks by SKF here in Australia and it arrive in under 7 days.
Katie
Quality Bearings Online
1 year ago
Thank you for your amazing feedback, Doug! It is amazing to hear that along with DHL we was able to provide a speedy service which bet the lead time of SKF. We would love to see you return to us in the future.
Shipper (UPS) took out a liter but BearingsOnline immediately sent me another and took hp the issue internally with UPS. Excellent service.
Katie
Quality Bearings Online
1 year ago
Thank you for your feedback! We are so glad you had a positive experience with our customer service team. Despite the issues with UPS, which we sincerely apologise for, we are glad you found our service to be honest and efficient as this is what we strive for here at Quality Bearings Online. Thankyou for choosing us and we would love to see you back in the future.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.