Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Protectmybike

Zobrazujú sa všetky recenzie v počte 546

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Very professional and straight forward.

Stephen Winters

Overená spoločnosťou Feefo

falkirk

2 years ago

Čo povedal/-a Stephen Winters o spoločnosti Protectmybike:

not long bought insurance so all i can say it was very easy to do

Bethan Jones

Overená spoločnosťou Feefo

Gwynedd

2 years ago

Čo povedal/-a Bethan Jones o spoločnosti Protectmybike:

Best Cover

I went with protectmybike as they gave best cover and best price , it was easy to complete the online form, quick instant acknowledgement. Ideal for me as I have little time on my hands to be looking...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Waste of time

I had purchased a second hand bike. When asking for proof of ownership, they said my proof wasn't enough, even though I had everything they asked for. Waste of time

Mark Brown

Protectmybike

2 years ago

Thanks for providing feedback on your recent cycle insurance purchase and we are sorry we were unable to provide cover on this occasion. Unfortunately, you did not meet the criteria outlined in the policy document regarding evidence of ownership and proof of purchase, which would have been required in the event of a claim. As such, we cancelled your policy as requested and refunded your premium immediately.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Gr8

Easy to use service

Nigel Houlden

Overená spoločnosťou Feefo

2 years ago

Mark Newsome

Overená spoločnosťou Feefo

Bradford

2 years ago

Čo povedal/-a Mark Newsome o spoločnosti Protectmybike:

Easy enough and fast. Cheap too. Thank you

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Bike Security

Easy to do online and gives peace of mind. I have had a bike stolen many years ago but managed to claim on my house insurance. However getting your bike stolen is a much more common experience now so...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Poor service. Felt I was as not listened to as a customer and not a pleasant customer experience

Mark Brown

Protectmybike

2 years ago

Thank you for taking the time to provide feedback on your recent cycle insurance purchase through Protectmybike. We are sorry to note your comments regarding your customer experience and have investigated this further on your behalf. It seems there was some confusion entering the bike details when purchasing your policy and our online chat agent was not aware at the time. Our agent tried to assist you in generating a new quote and this was sent to you by email. We apologise for any confusion caused and if we can be of any further assistance please do not hesitate to contact our customer service team who will be happy to help.

Diana Enache

Overená spoločnosťou Feefo

2 years ago

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Protectmybike

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?