Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Channel Islands Direct

Zobrazujú sa všetky recenzie v počte 2,258

Lesley Hall

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Lesley Hall o spoločnosti Channel Islands Direct:

Efficient and helpful

Used many times because they give a competitive service

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Don’t tell the customer that someone would be at the airport to meet them and leave them at the airport for twenty five minutes wondering what was happening. Get the hotel booking right! Tell the...

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Joanne G

Channel Islands Direct

3 years ago

Thank you for sharing your feedback. We apologise for any inconvenience you experienced during your arrival transfer. In order to assist our clients in case of any issues, we do provide a contact telephone number for the transfer company on your itinerary. Regarding the hotel booking, we apologise for any confusion or lack of clarity that may have occurred. We understand the importance of providing our clients with accurate information regarding the locations of our hotels. Your valuable feedback has been duly noted, and we will take it in to consideration as we continuously strive to improve our services.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Fantastic weekend break

Efficient service keeping me, the customer informed of the progress of the booking. Helpful reminders came through at regular intervals to ensure that I hadn't forgotten the essential things like...

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Belinda Fricker

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Belinda Fricker o spoločnosti Channel Islands Direct:

Phone calls answered quickly, very helpful, we had flight cancelled, contacted them and they rebooked us on later flight, very efficient , would definitely use again and would recommend them.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Nahrané médiá

Zobraziť všetky médiá (3)

Fantastic all the way

Perfect holliday all the way Will be going again

Maureen Bliss

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Maureen Bliss o spoločnosti Channel Islands Direct:

Good hotel, road is very noisy and busy in front.

Excellent communication, good price BUT…people were given upgrades because they had requested one, wasn’t aware this was possible. Also, we literally had a room WITH NO VIEW, it had an opaque...

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Wendy Scott

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Wendy Scott o spoločnosti Channel Islands Direct:

Great from start to finish

This was a relatively “last minute” decision. I found Channel Islands Direct offering packages for dates that fitted with my plans at a price I was happy to pay. I was taking a 90-year old parent...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

We booked the 7 night Guernsey Discovery for 2 couples. Everything was well organised, including flights, transfers and excursions. Very helpful in arranging for each couple to pay separately. We...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Very pleased with the service

They communicated very well with updated emails and were very helpful when I wanted to change our flight times

Garry John John Ward

Overená spoločnosťou Feefo

Warwick

3 years ago

Čo povedal/-a Garry John John Ward o spoločnosti Channel Islands Direct:

very poor services

better communication with their paying guest, they offer a very poor services they let my room out to someone else even though I had paid in full for the week just because my flight was a day late.

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback regarding your recent short break in Guernsey. We were sorry to learn of the unexpected delay in Birmingham Airport that resulted in you missing your outbound flight, as well as the issue you encountered upon arrival at Saints Bay. After reviewing your booking, I confirmed that a team member had already been in contact with you and offered a goodwill gesture to address the inconvenience you experienced. We do hope that despite the initial challenges, you were able to enjoy your time in Guernsey.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Channel Islands Direct

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?