Good customer service. But you need to offer more choices instead of offering a single option.
Zoe
PolicyBee
4 months ago
Hi John, as an advised broker, our priority is to offer you the best cover possible for your business and circumstances, while making things as simple and efficient for you as we can. In the background, we compare different options before you see the final offer. I've tried to get in touch with you to check whether you're happy with your cover, but haven't been able to get through to you. If you think there's something missing, or you'd like to discuss more options, you can always call our team who will be happy to help or explain the way we do things as a broker. Kind Regards, Lisa Carr, Head of Customer Service
Smooth process. Very easy to set up. Honoured the discount code for myself and my friend. Called me up to check everything was ok and covered correctly. Great service. Thank you!
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.