Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Plumbs

MS

Mr Sparke

Overená spoločnosťou Feefo

Long Ashton, Bristol

3 years ago

Čo povedal/-a Mr Sparke o spoločnosti Plumbs:

The experience was really good , very professional and efficient and delivered with condiderable courtesy and kindness. We are very pleased with the product in terms of manufacture and quality. Yes,...

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Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your happy with the service received and that quality of the products has met your expectations.

Dátum zakúpenia: 27/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent Service and Product

Very good product and service excellent this time around (although this will depend on the rep).

Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your happy with the service received.

Recenzie produktov

Dátum zakúpenia: 06/06/2023

0

MM

Mrs Millard

Overená spoločnosťou Feefo

Leeds

3 years ago

Čo povedal/-a Mrs Millard o spoločnosti Plumbs:

The process of ordering and receiving the sofa covers was straightforward and Tracy was helpful and friendly throughout. We are extremely pleased with the choice we made and with the result. Very...

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Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your happy with the service received.

Recenzie produktov

Dátum zakúpenia: 27/07/2023

0

MP

Mrs Powell

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mrs Powell o spoločnosti Plumbs:

Excellent introduction and customer care from your representative who visited me and then processed my order; a satisfactory range of colour/design options and textiles, clear and organised...

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Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your happy with the service received.

Recenzie produktov

Dátum zakúpenia: 26/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Yes I would recommend them again.

Tara

Plumbs

3 years ago

Thank you for your feedback, and wish to thank you for your 5 star service and product rating. It's great to hear that you will recommend us!

Recenzie produktov

Dátum zakúpenia: 27/04/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Their local representative, Jo was very helpful in the replacement of my aged curtains. The only quibble I have is that the price I paid didn’t seem to quite match Plumb’s offer of “up to half...

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Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you have been happy with the service and fitting of your curtains. I can confirm that all our orders are thoroughly checked before acceptance to ensure, our customers have received the best deal. Are you in receipt of the £25.00 M&S voucher?

Dôveryhodný zákazník

3 years ago

Hi Tara I remain very happy with the curtains and Jo’s wonderful service, but, in answer to your question, I have not received a £25 M&S voucher and would be even happier if one found its way to me! Kind regards David Robins

Tara

Plumbs

3 years ago

I have passed on your feedback to the Window Servicing Team, for the M&S voucher to be looked into. Rest assured, that you will hear directly from the Team. Once again, thank you for your review.

Dôveryhodný zákazník

3 years ago

Thank you, Tara You are maintaining the high standard of service set by Jo! I will look forward to a happy outcome in respect of the M&S voucher. Kind regards David

Dôveryhodný zákazník

3 years ago

Email with voucher received - this prompt response to my initial feedback is a credit to all concerned and enhances the reputation of Plumbs which I’ll do my best to make known! Kind regards David Robins

Tara

Plumbs

3 years ago

I am pleased to hear that you are now in receipt of the M&S voucher, which you quite rightly deserved from your initial communication with us. And. would like to thank you for your valued custom and as always your feedback is very much appreciated.

Recenzie produktov

Tara

Plumbs

3 years ago

It's great to hear that your order was completed within the timescale quoted. Thank you for taking the time, to review our service and products.

Dôveryhodný zákazník

3 years ago

Just to confirm - no £25 M&S voucher received. Hope this can be rectified! David Robins

Tara

Plumbs

3 years ago

Please see my previous reply.

Dôveryhodný zákazník

3 years ago

Thanks for that - hope for a happy M&S outcome!

Dôveryhodný zákazník

3 years ago

Voucher now received. A happy outcome! Very many thanks

Tara

Plumbs

3 years ago

It's great to hear that you are happy with the overall service received.

Dátum zakúpenia: 26/07/2023

0

MP

Mr Penfold

Overená spoločnosťou Feefo

Wantage

3 years ago

Čo povedal/-a Mr Penfold o spoločnosti Plumbs:

First class service and excellent quality.

Excellent workmanship. Delivered on time. Friendly service from those on the van.

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you are happy with the service and products you have received.

Dátum zakúpenia: 28/06/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Two new sofa covers have given me two brand new sofas

Guidance, wonderful choice of sumptuous fabrics, and plenty of time to choose. The two new sofa covers are both wonderfully made, practical and good value.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are happy with your fitted covers.

Recenzie produktov

Dátum zakúpenia: 31/07/2023

0

MM

Mrs Majmader

Overená spoločnosťou Feefo

CT15 4LB

3 years ago

Čo povedal/-a Mrs Majmader o spoločnosti Plumbs:

Excellent

Excellent service. Proffesionally treated all the way. Beautifully recovered and reupholstered three piece suit. Delighted with the outcome.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you have received a professional service from our team and that you are delighted with the outcome.

MM

Mrs Majmader

3 years ago

I was very delighted at the work carried out on my three piece suite, however I regret to say that one of the main reasons of reupholstering and restoration of the above was to remedy the sagging on the right hand side of the settee. Unfortunately, this is still sagging and not giving satisfactory comfort or support. Please can you help on any way

Tara

Plumbs

3 years ago

Thank you for your further feedback, we're sorry to hear that you are experiencing issues with your order. We would be more than delighted to look into this for you further and I will feed the information into the Customer Service Team, to contact you.

MM

Mrs Majmader

3 years ago

Someone from Plumbs contacted my by phone around two weeks ago and said that they would contact the home consultant. I am concerned that I have not heard from any one. I wonder if it would be appropriate for me to contact the consultant directly. Thank you, Barbara Majmader.

Tara

Plumbs

3 years ago

Thank you for your feedback, I have handed your review over to the Customer Service Team. If in the meantime, you request to discuss anything further, please contact our Customer Service Team, 01772 838363.

Recenzie produktov

Tara

Plumbs

3 years ago

It's great to hear that you are pleased with the end result.

Tara

Plumbs

3 years ago

Our Customer Service Team, will be in touch.

MM

Mrs Majmader

3 years ago

Someone from the customer service team rang me about a week ago to say that they would contact our home consultant asking them to contact me. As yet no one has contacted me. I am left wondering what to do next. Please help.

Tara

Plumbs

3 years ago

.

Dátum zakúpenia: 26/04/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Great service from every department in the company.

Professional service in every aspect: impressive salesman, lovely & cheerful customer service team and efficient, courteous delivery team. Delighted with the quality of the new sofa cover and the...

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Tara

Plumbs

3 years ago

We're really pleased to hear that you have received a lovely, cheerful but efficient service. It is always our aim to ensure all our customer are provided with the best care, during and after service and wish to thank you for reviewing our service and products.

Recenzie produktov

Dátum zakúpenia: 15/06/2023

0

Recenzie na Plumbs

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExactly what I wanted (I have ordered twice before so knew what I was getting)

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe covers look extremely smart and have given our old sofas a new lease of life.

ReupholsteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAll as above. xxxxxxxxxxx

Prestige - reupholsteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent service and fitting by Ian

CurtainsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWell made and received well within the predicted timescale.

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat covers very high quality finish and fit, my sofas were very good quality and too good to just replace, the re covering of them was a perfect choice and very much cheaper than replacing them.

ReupholsteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent reupholstering Immensely pleased.with the finished product.

ReupholsteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat quality and work - very happy with it.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?