Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Plumbs

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Excellent covers which have transformed my settee and chair

Excellent

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We’re really pleased to hear how delighted you are with the service and quality of products.

Recenzie produktov

Dátum zakúpenia: 14/03/2024

0

MM

Ms Mokes

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Ms Mokes o spoločnosti Plumbs:

Very good,They communicated with us very well

Tara

Plumbs

2 years ago

Thank you for taking the time to provide us with your feedback on the service you have received. It’s great to hear that you have been pleased.

Recenzie produktov

Dátum zakúpenia: 02/04/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

SOFA

help with choosing fabric was adequate but not enthusiastic arranging fitting of finished covers took some time and chasing

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We’re pleased to hear that you are happy and apologise for any inconvenience caused while chasing up the production.

Dôveryhodný zákazník

2 years ago

Thank you for your follow up we are very pleased with the finished product

Recenzie produktov

Dátum zakúpenia: 10/06/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Excellent

Tara

Plumbs

2 years ago

Thank you for taking the time to review your recent order.

Recenzie produktov

Dátum zakúpenia: 22/05/2024

0

MB

Mr Bowron

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Bowron o spoločnosti Plumbs:

Curtain fitting

Well fitted and good service

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that the curtains have been fitted well and that you are happy with the service and products.

Recenzie produktov

Dátum zakúpenia: 09/05/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Covers nice, service (and price) poor.

Malcolm not flexible / customer focussed, or even aware that women work. Asked for delivery first thing, agreed at 9-9.30, then phoned with traffic delay that would have been 10.30-11 so agreed to...

Prečítať viac

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. We're sorry to hear that you are not happy with the service received from your Local Home Consultant and that the you have not had an enjoyable experience. We take great pride in the level of service we have to offer and can only apologise that the service has not met your expectations. Your feedback is really important to us and has been forwarded onto the Head of Sales and your Local Home Consultant, to investigate further and help us improve on our service moving forward.

Dôveryhodný zákazník

2 years ago

I never received a response from Plumbs despite the issues raised and being advised that my feedback is important. It's hard to give lower than 1 star, but I am even unhappier with the service provided.

Tara

Plumbs

2 years ago

Thank you for your message with regards to your previous feedback. I wish to inform you that as per our previous response, instructions were given that the information you supplied would be passed onto the Head of Sales, as part of our internal process and our apologies were expressed. Once again, please accept our apologies that you feel your expectations have not been met and that you felt the hand shake was preformed in a dominating way.

Dôveryhodný zákazník

2 years ago

My complaint was twofold: the consultant's attitude, inability to turn up, lateness and behaviour; coupled with the trebling of cost since I last used Plumbs. To restate this as merely a dominating handshake (poor snowflake me) will only make anyone reading this (especially women) aghast at such a patronising response and poor service. It seems Plumbs wants to destroy its own reputation without any help from me, but to reiterate I'm extremely dissatisfied with Plumbs and advise anyone to look elsewhere

Recenzie produktov

Tara

Plumbs

2 years ago

It's great to hear that you are happy with the covers and it's upsetting to hear that due to the service received you will not recommend Plumbs. Once again, we do take reviews seriously and this will be investigated further.

Dôveryhodný zákazník

2 years ago

I never received a response from Plumbs despite the issues raised and being advised that my feedback is important. It's hard to give lower than 1 star, but I am even unhappier with the service provided.

Tara

Plumbs

2 years ago

Please see previous response.

Dôveryhodný zákazník

2 years ago

My complaint was twofold: the consultant's attitude, inability to turn up, lateness and behaviour; coupled with the trebling of cost since I last used Plumbs. To restate this as merely a dominating handshake (poor snowflake me) will only make anyone reading this (especially women) aghast at such a patronising response and poor service. It seems Plumbs wants to destroy its own reputation without any help from me, but to reiterate I'm extremely dissatisfied with Plumbs and advise anyone to look elsewhere

Dôveryhodný zákazník

2 years ago

My complaint was twofold: the consultant's attitude, inability to turn up, lateness and behaviour; coupled with the trebling of cost since I last used Plumbs. To restate this as merely a dominating handshake (poor snowflake me) will only make anyone reading this (especially women) aghast at such a patronising response and poor service. It seems Plumbs wants to destroy its own reputation without any help from me, but to reiterate I'm extremely dissatisfied with Plumbs and advise anyone to look elsewhere.

Dátum zakúpenia: 15/05/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Very pleased with our covers.

The service was exemplary and our consultant, Judy Janes, was excellent.

Tara

Plumbs

2 years ago

Thank you for your feedback. We're really pleased to hear that you have been delighted with the overall service received by the Local Home Consultant.

Recenzie produktov

Dátum zakúpenia: 16/05/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Thoroughly recommended!

Professional from start to finish.

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you have received a professional service throughout your order progress.

Recenzie produktov

Dátum zakúpenia: 04/06/2024

0

MM

Ms May

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Ms May o spoločnosti Plumbs:

Very pleased

Good quality product and excellent customer service

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We're delighted to hear that you are pleased with the service and quality of product.

Recenzie produktov

Dátum zakúpenia: 18/06/2024

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Fine

Tara

Plumbs

2 years ago

Thank you for your review. We appreciate you taking the time to provide us with your 5-Star rating.

Recenzie produktov

Dátum zakúpenia: 15/05/2024

0

Recenzie na Plumbs

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI am very pleased with my loose covers that I had made

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey did a very good job and we are very pleased.Their communication with the client was very good

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktevery satisfied with the covers

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBeautifully made and fitted perfectly

CurtainsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWell fitted and good service

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe covers are very well made and fitted, and Cherry our rep was excellent throughout. Thoroughly recommended.

Loose CoversĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHassle free service. Very pleased with the result.

ReupholsteryĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAll went smoothly as planned

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?