Very professional sales lady, really knew her stuff
0
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Dôveryhodný zákazník
13 years ago
Annabel was very efficient
0
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Dôveryhodný zákazník
13 years ago
shame they take the money but they don't send emails with the insurance details again…
shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money
Plan Insurance Brokers
Plan Insurance Brokers
13 years ago
Good afternoon Mr Ramires,
Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service.
Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon.
As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered.
Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend.
I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today.
If you require anything further please contact us.
Daniel Bryant
Renewals Manager
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Dôveryhodný zákazník
13 years ago
Very prompt & efficient service giving me exactly what I needed - many thanks
0
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Dôveryhodný zákazník
13 years ago
all dealt with very efficiently (did not relies not covered to drive a vehicle not…
all dealt with very efficiently (did not relies not covered to drive a vehicle not owned by me something i have had since 1963 (getting cover on other peoples policy is not possible outside office...
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0
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Dôveryhodný zákazník
13 years ago
C S Talbot-Humphreys, 24, ST2 9LF.
I have been in business for 24 years. I have found…
C S Talbot-Humphreys, 24, ST2 9LF.
I have been in business for 24 years. I have found your company extremely easy to deal with. My changing my policy to yourselves was really smooth and problem...
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Dôveryhodný zákazník
13 years ago
I feel save and secure with tradeplan, and its friendly.
Thank
I feel save and secure with tradeplan, and its friendly.
Thank
0
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Dôveryhodný zákazník
13 years ago
Am more than happy with your service and have been recommending your company.
M Eftekhari
Am more than happy with your service and have been recommending your company.
M Eftekhari
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.