Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Plan Insurance Brokers

https://www.planinsurance.co.uk

VÝNIMOČNÉ

Služby,

4.9

162

176

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 6,760

Dôveryhodný zákazník

12 years ago

10 out of 10 well done

Dôveryhodný zákazník

12 years ago

I spoke to a girl called Annabel she was amazing at her job nothing to much…

I spoke to a girl called Annabel she was amazing at her job nothing to much trouble rung me back when she said she would this lady a credit to youre insurance company the best. Many thanks Andy...

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Dôveryhodný zákazník

12 years ago

Annabel was amazing to sum it up the whole experience was superb

Dôveryhodný zákazník

12 years ago

I dealt with Susie Wilson, who was extremely helpful and very professional.

Dôveryhodný zákazník

12 years ago

Excellent personal service i found staff very helpful and worked hard to find the most…

Excellent personal service i found staff very helpful and worked hard to find the most suitable cover at the best price.

Dôveryhodný zákazník

12 years ago

Efficient, nice to do business with and most importantly saved me money!

Dôveryhodný zákazník

12 years ago

Always professional and polite

Dôveryhodný zákazník

12 years ago

service is ok

Dôveryhodný zákazník

12 years ago

Very professional sales lady, really knew her stuff

Dôveryhodný zákazník

12 years ago

Annabel was very efficient

Dôveryhodný zákazník

12 years ago

shame they take the money but they don't send emails with the insurance details again…

shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money

Plan Insurance Brokers

12 years ago

Good afternoon Mr Ramires, Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service. Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon. As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered. Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend. I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today. If you require anything further please contact us. Daniel Bryant Renewals Manager

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

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