Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Plan Insurance Brokers

https://www.planinsurance.co.uk

VÝNIMOČNÉ

Služby,

4.8

173

193

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 6,820

Dôveryhodný zákazník

12 years ago

When called over phone response was very good brillent.

Dôveryhodný zákazník

12 years ago

Excellent customer service

Dôveryhodný zákazník

12 years ago

They need to ask all questions, for example is tracker device fitted. Also confirm date…

They need to ask all questions, for example is tracker device fitted. Also confirm date of births for all drivers.

Dôveryhodný zákazník

12 years ago

Most of the staff are very good but some are not ! The not so…

Most of the staff are very good but some are not ! The not so good would perhaps benefit from better training on working over the telephone.

Plan Insurance Brokers

12 years ago

Good morning, Thank you for your feedback and for renewing with us for another year. We always deal with any feedback instantly either positive or negative to reward or discipline those involved ensuring we meet our own standards and those expected by all our clients. Following your conversation with Harry regarding your feedback please accept our apologies and be assured that the relevant departments have been informed to review last year and deal with those concerned appropriately. We would also like to return the administration fee from your policy and your card will be credited with that within the next few days. Kind Regards Daniel Bryant Renewals Manager

Dôveryhodný zákazník

12 years ago

I have to say that Plan Insurance have been in contact with me very quickly over a negative comment that I left. I should have made clear that my complaint was not over any dealings that occurred this year ( which were carried out in a professional and pleasant manner, well done ) but were a carry over from last years dealings. The prompt manner with which this is being addressed can only inspire confidence

Dôveryhodný zákazník

12 years ago

Very friendly and will recommend

Dôveryhodný zákazník

12 years ago

Excellent company, great communication and service.

Dôveryhodný zákazník

12 years ago

Always a pleasure, to deal with, very Polite and professional staff, exactly what I would…

Always a pleasure, to deal with, very Polite and professional staff, exactly what I would expect.

Dôveryhodný zákazník

12 years ago

all good thank you

Dôveryhodný zákazník

12 years ago

top class service

Dôveryhodný zákazník

12 years ago

Peter was excellent, and actually does what a broker is supposed to do!

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

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