Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Plan Insurance Brokers

https://www.planinsurance.co.uk

VÝNIMOČNÉ

Služby,

4.8

173

193

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 6,820

Dôveryhodný zákazník

12 years ago

Nice fellow

Dôveryhodný zákazník

12 years ago

Good customer service and I find the staff very helpful

Dôveryhodný zákazník

12 years ago

Took 48hrs to get a call back, but once I did was very happy with…

Took 48hrs to get a call back, but once I did was very happy with the service

Dôveryhodný zákazník

12 years ago

Joe was a very nice person to deal with, got my insurance to place into…

Joe was a very nice person to deal with, got my insurance to place into my cab over the internet within 2 days, very happy with the service.

Dôveryhodný zákazník

12 years ago

Very pleasant lady, and I got exactly what I needed.

Dôveryhodný zákazník

12 years ago

Very efficient

Dôveryhodný zákazník

12 years ago

renewal by phone was easy and trouble free. they even rang me back to save…

renewal by phone was easy and trouble free. they even rang me back to save me waiting on hold

Dôveryhodný zákazník

12 years ago

Although my policy was cheap, it took 3 weeks (and 3 phone call requests) to…

Although my policy was cheap, it took 3 weeks (and 3 phone call requests) to send out via post. Also took 10 days (and 3 phone calls requests) to confirm via email that a policy exclusion didn't...

Prečítať viac

Plan Insurance Brokers

12 years ago

Thank you for taking time to speak with me yesterday regarding your issues with your liability policy. The documents were sent out a few days after inception and your first call regarding the heat endorsement was taken two days later. The documentation was correct as heat cover was confirmed in the statement of fact. The endorsement on the schedule excludes heat use away from any premises owned, rented or leased by the policyholder. We do however accept the response time to reassure your concerns and explain this to you was not acceptable for you and was against our service expectations. This was due to a mis-communication between the administration team and the sales agent you dealt with, in light of this we have sent out a goodwill payment of £25. Please accept our apologies for this response time, any further queries please contact me directly to discuss. Kind Regards Daniel Severin Sales Manager

Dôveryhodný zákazník

12 years ago

very proffesional and friendly service

Dôveryhodný zákazník

12 years ago

Friendly staff, very professional, many thanks. Will recommend to others.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

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