Great customer service , helpful and insurance rate is very good
0
Sprístupniť
Dôveryhodný zákazník
12 years ago
The service I received was very good
0
Sprístupniť
Dôveryhodný zákazník
12 years ago
Good service, best quote and freephone number
0
Sprístupniť
Dôveryhodný zákazník
12 years ago
very hard to contact and never contact you when they say they will need to…
very hard to contact and never contact you when they say they will need to be abit more help full to customers.
Plan Insurance Brokers
Plan Insurance Brokers
12 years ago
Good Morning,
Thank you for your feedback and for renewing with us for another year.
We have investigated the calls and the notes on your renewal to check the service provided. It appears we contacted you initially in good time to check you had received your invitation in the post, at this point you confirmed you needed a callback to renew at a later date.
Your renewals agent was looking into a couple of changes and making sure everything was in order after your conversation. Your agent should have contacted you to confirm everything was okay before you called on Friday to renew.
Please accept our apologies for this call not being made, the policy is now correct in terms of business activity and the vehicles on the database so no problems will occur from this during the policy term.
Thanks again for your business this year.
Kind Regards
Daniel Bryant
Renewals Manager
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.