I was given a price to renew witch i was happy with. Then on the day of renewing i was told it was more. Additional payment for legal cover and protected no claims. I was not told before renewing...
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James
Plan Insurance Brokers
1 year ago
We understand that you are frustrated. Insurance prices have risen across the market. As a broker we do our best to provide value. Having reviewed your case and listened to all calls we feel your comments are harsh. To assist our agent went out of his way to refer your case and secured an additional discount.
Our renewal invite letter dated 28/08/2024 does clearly display that legal cover is an additional product available for £27.00. During your call you refer to excess protection which is an additional £57.00. This fact is also outlined on your invite letter. You opted for both legal cover and excess protection last year. You did not previously opt for protected NCD and insurers do require additional premium for this cover.
Our clients and our reputation mean a great deal to us. We do hope that having clarified the circumstances that you will reconsider your opinion of our service and transparency.
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Great servy
Very efficient and friendly service
0
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MJ
Mr Jacobs
Overená spoločnosťou Feefo
Milton Keynes
1 year ago
Čo povedal/-a Mr Jacobs o spoločnosti Plan Insurance Brokers:
Hassle free
Always a hassle free experience, and professional, excellent value for money. highly recommend plan insurance brokers.
0
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MD
Mr Davis
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Mr Davis o spoločnosti Plan Insurance Brokers:
Quick reply and covered all my needs
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
plan insurance
it was a good phone service, however, somewhat slow at getting the renewal quote out to me.
0
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MP
Mr Poole
Overená spoločnosťou Feefo
Felpham west sussex
1 year ago
Čo povedal/-a Mr Poole o spoločnosti Plan Insurance Brokers:
Ive used plan for over 10years and always happy with the service
Excellent service , very polite and wasy to talk to
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Believe me something special
Excellent service I didn't have seen somewhere else
0
Sprístupniť
MM
Mr Mapungwana
Overená spoločnosťou Feefo
West Yorkshire
2 years ago
Čo povedal/-a Mr Mapungwana o spoločnosti Plan Insurance Brokers:
Used them over 10 years they're the best I can recommend them in my sleep
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.