Recenzie na Pinnacle Life

Thanks for taking the time to review us and leave a comment. Our customer services team work hard to help so we appreciate getting any feedback.

We were sorry to hear of your loss and glad that we were there to help and support you at a difficult time. Thankyou for taking the time to leave a review.

At the end of the day, the most important thing we do at Pinnacle Life is to ensure that we manage a person's claim process as quickly as possible - as that is the real test of our customer commitment. And we're really proud of our 98.8% payout rate on all claims received. Thanks for leaving a review.

Hi there, thanks for responding, that's an interesting one for us as we do want our customers to feel valued and are always trying to find ways to do just that. if you've got a minute we'd be keen to hear what we could do better. Either reply here or give us a call on 0800 22 23 23 or email us on ask@pinnaclelife.co.nz.

Hi there, thanks for the feedback. We welcome suggestions for where we need to improve and it sounds like we need to add more information on this to our website. In the meantime always feel welcome to call our customer services team with any questions on 0800 22 22 23.

Hi Nirmal and Narinder, we are sorry that the experience and product from Pinnacle weren't what you were expecting. We aim to have an easy process which is transparent and honest - with our average rating for the experience being 9 out of 10 by our customers. If you would like to discuss your policy please let us know and we will be in touch or feel free to give us a call anytime.