Hello, thank you for your feedback. We do however feel that this is unfair as we pride ourselves on our outstanding Customer Service. A confirmation and a dispatch email had been sent to the email address you provided at the point of order. We also replied to your email in less than 24 hours detailing where your frame had been left by the courier. Although you have said that this review has been directed at the delivery company it does affect our feedback. We will forward your complaints to the courier company so that this does not happen again. If we can help further please do not hesitate to contact us. The PF&A Team
Recenzie produktov
Dátum zakúpenia: 15/09/2024
0
Sprístupniť
MC
Mrs Elizabeth Cable
Overená spoločnosťou Feefo
Saffron Walden
2 years ago
Čo povedal/-a Mrs Elizabeth Cable o spoločnosti Photo Frames & Art:
Very disappointing, I was asked to send a photo and detail about the issue and no one responded.
Sales Team
Photo Frames & Art
2 years ago
Hello, thank you for taking the time to leave feedback. I have checked with our Customer Service team and there is no reply to our email requesting a photograph. Could you please send this again to sales@photoframesandart.com as we would like to resolve this issue for you. The PF&A Team x
Recenzie produktov
Dátum zakúpenia: 06/09/2024
0
Sprístupniť
MD
Mr G J Dickin
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Mr G J Dickin o spoločnosti Photo Frames & Art:
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.