Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Photo Frames & Art

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Great Frames!

Beautiful frames, well packaged. I ordered a few because I was unsure of quality but they were all lovely! Returns process easy. Although you have to pay £13.44 to return the frames- the returns...

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Recenzie produktov

Dátum zakúpenia: 11/05/2018

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PC

PF&A Customer

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a PF&A Customer o spoločnosti Photo Frames & Art:

Well can’t be too chuffed because you sent the wrong frames!

Well I can’t be too chuffed because you sent the wrong frames! Instead of sending the black ones we ordered you sent them in white! Not sure how you get something that simple wrong. And now I have to...

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Sales Team

Photo Frames & Art

8 years ago

I am really very sorry that you have been sent the incorrect frames. This is extremely disappointing and will be discussed with our packing team. I can confirm that after your conversation with Eliza the correct white frames have been dispatched for delivery on Friday the 18th of May. My apologies again for all the trouble you have experienced with this order, Kayleigh @ photoframesandart

PC

PF&A Customer

8 years ago

Despite the mishap with recieiving the wrong frames, Photoframes&art were actually a breeze to deal with to sort this matter out. They were easy to call - no frustrating auto messages - I got straight through to Eliza who was apologetic and had the right frames immediately ordered and I received them exactly 2 days after my phone call. So great customer service. Keep it up! And thank you for addressing my previous feedback.

Recenzie produktov

Sales Team

Photo Frames & Art

8 years ago

Very sorry that you received the incorrect photo frames, this is extremely disappointing and will be discussed with our packing team. I can confirm that after your conversation with Eliza the correct white frames have been dispatched for delivery on Friday the 18th of May

feefo collects all of our feedback for us, I shall look into what options we have to prevent future customers from having to retype their feedback as I understand this takes time. Sorry for all the trouble you have experienced - Kayleigh @ photoframesandart

PC

PF&A Customer

8 years ago

Despite the mishap with recieiving the wrong frames, Photoframes&art were actually a breeze to deal with to sort this matter out. They were easy to call - no frustrating auto messages - I got straight through to Eliza who was apologetic and had the right frames immediately ordered and I received them exactly 2 days after my phone call. So great customer service. Keep it up! And thank you for addressing my previous feedback.

Dátum zakúpenia: 07/05/2018

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PF&A Customer

Overená spoločnosťou Feefo

Kent

8 years ago

Čo povedal/-a PF&A Customer o spoločnosti Photo Frames & Art:

Fab!

Excellent service, very quick. Frames arrived in perfect condition and look great. Exactly what I was after. Very happy - thank you :-)

Sales Team

Photo Frames & Art

8 years ago

Thank you so much for your lovely feedback, it is much appreciated! So pleased that you're happy with your frames and they arrived quickly - we try our very best to get orders to our customers as soon as possible, so great to hear! - Eliza @ Photoframesandart

Recenzie produktov

Dátum zakúpenia: 28/04/2018

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

lovely frames, great service

attractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Sales Team

Photo Frames & Art

8 years ago

Thank you for taking the time to leave us your great feedback! It really does mean a lot to us that you are completely happy with all aspects with your order :) Thanks for shopping with us! Kayleigh @ Photoframesandart

Recenzie produktov

Dátum zakúpenia: 29/04/2018

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Helped to combined by orders

I made an order but then subsequently wanted to add another order to my existing order to avoid having to pay for additional p&p. The customer service advisor was prompt in their response and gave me...

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Sales Team

Photo Frames & Art

8 years ago

Thank you for your feedback, I'm so pleased that the team were able to help you with this. Please do get in touch if we can help with anything else in the future - Kayleigh @ Photoframesandart

Recenzie produktov

Dátum zakúpenia: 18/04/2018

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Great, thanks!

Excellent service and fast delivery, thank you!

Recenzie produktov

Dátum zakúpenia: 05/04/2018

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PF&A Customer

Overená spoločnosťou Feefo

8 years ago

Čo povedal/-a PF&A Customer o spoločnosti Photo Frames & Art:

Great service

The service was great. I stupidly put my address in wrong, but the team realised this and contacted me to find out where my picture frame was really meant to get sent to.

Recenzie produktov

Dátum zakúpenia: 07/04/2018

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Great service and excellent quality

Quick delivery, excellent packaging, everything exactly as described.

Dátum zakúpenia: 08/04/2018

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 years ago

Excellent service and great products

Excellent fast service. Good quality products, well packaged for safe delivery. Recommend and will use again.

Dátum zakúpenia: 07/04/2018

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PC

PF&A Customer

Overená spoločnosťou Feefo

Castleford

8 years ago

Čo povedal/-a PF&A Customer o spoločnosti Photo Frames & Art:

Excellent Service

Extremely fast service and delivered quickly. I was kept up to date every step of the way

Recenzie produktov

Dátum zakúpenia: 30/03/2018

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Recenzie na Photo Frames & Art

Exmouth Distressed Timber Photo Frame 16x12"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely quality. Beautiful frame.

Madison Cream Photo Frame 16x12" For 12x8"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely quality. Beautiful frame.

Elissa Greywashed Wood Effect Frame 16x12" for 12x8"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely quality. Beautiful frame.

Cornwall Pastel Teal Blue Photo Frame 16x12"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely quality. Beautiful frame.

Rustic Wood Effect Photo Frame A3 / 42x29.7cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFrames look superb, just what I was looking for.

Falmouth Eggshell Cream Photo Frame A4 CertificateĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Madison Mink Square Photo Frame 10x10" For 7x7"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Cornwall Mink Square Photo Frame 10x10" For 7x7"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Falmouth Distressed Lime Washed Wood Effect Square Photo Frame 10x10" For 7x7"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Manhatten Dove Grey Square Photo Frame 10x10"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Milano White Square Photo Frame 10x10" For 7x7"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Cornwall Cream Chalk Square Photo Frame 10x10"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Falmouth Eggshell Cream Square Photo Frame 10x10"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteattractive frame, as advertised, well made and reasonably priced and there was fast dispatch and good packaging. Thanks

Oxford White Multi Photo Frame 12x12" For 6x4"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe frames are good quality

Oxford Black Photo Frame 10x8" For 8x6"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExactly what I ordered, good quality and selection.

Oxford Black Photo Frame A4Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent product, modern design

Oxford Black Photo Frame A5 / 21x14.8cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent product, great quality

Rustic Wood Effect Photo Frame 10x8" For 8x6"Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely frame. Good value. Arrived as expected

Rustic Wood Effect Photo Frame A3 / 42x29.7cmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExactly as it was described and matched a frame I already have hanging

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?